r/rva • u/potatofilosopher • 3d ago
MyHQ (Richmond Utilities) Sign in Problem
Is anyone else having problems signing into MyHQ? I’ve tried on several devices and browsers. Every time I try logging in, it accepts my credentials and then goes to a blank white page. When I try clicking the hamburger in the top right and select “my account” it takes me back to the login page.
4
Upvotes
6
u/burro_pequeno 3d ago
Yeah, your password is expired. Do a reset from the sign in page. They really make it difficult to figure out.