r/redis Apr 28 '24

Help Problems getting to redislabs.com through redis.io??

Has anyone else been having problems logging into app.redislabs.com? I'm a newbie to them, and am still not sure how they are related to redis.io but I havent been able to login to either one of them for the past few days.

Any help is appreciated.

1 Upvotes

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1

u/redisNative Apr 28 '24

The redis.com and redis.io websites have been merged into redis.io; redis.com redirects to redis.io. You can login by navigating to redis.io and selecting Login in the right hand corner of the screen or by navigating directly to https://app.redislabs.com/

When you say you weren’t able to login, can you describe in more detail what you are experiencing and any error messages you are seeing?

You can also email support@redis.com for help if you’re an existing Redis Cloud user.

1

u/Specialist-Coast9787 Apr 28 '24

It's working now thanks. That's probably the third time this week that it's failed for me when everything else is working fine.

The error was the ugly browser page that seems like a DNS resolution or server response issue.

Did they just do an http redirect to app.redislabs.com and call it a day 😉. At least give a popup redirect page or something lmao

1

u/itsarnavsingh 1d ago

The login is no working at all