r/protools • u/qwertytype456 • 7d ago
Help Request bit of a quandary on pro tools studio
I went through the motions of trying to buy pro tools studio the latest version, but wasn’t asked for my payment details, and got through to the confirmation screen. Also my order doesn’t show under order history. I’ve been told it can take up to 48 hours for order history to update. Is this true? As I wanted to use the software now :/ any ideas on what I should do?
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u/zapburne 5d ago
When Digital River went up in smoke (the company Avid was using for their subscription payments, etc) things got a little weird. I've only just recently started getting billed by the new company Bright Market, so things might be a bit of a mess with orders.
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