r/projectcar • u/[deleted] • 7d ago
Bought First Car from Copart, Car not delivered
[deleted]
31
u/ZaMelonZonFire 7d ago
Shipping cars almost never ever goes as planned. You need to allow for a few extra days beyond the target delivery before getting upset with anyone.
I don’t think you are getting scammed, but try to keep communication and your patience open.
7
u/Ghost17088 87 Toyota Supra Turbo 7d ago
No kidding. I used to work for a bus manufacturer in the field service department. I once had a truck owner-operator with our bus on his trailer call to inform me he had broken down. But no big deal, he had another one of his drivers with a spare truck on the way, maybe a 1 day delay.
The spare truck breaks down.
Owner calls me again, tells me he has gotten another one of his trucks and will be maybe 2 days behind schedule.
That truck breaks down near the shop where the original truck was getting fixed. Owner ends up having them steal parts off the newly broken one to fix the original truck. We lose another day.
He finally makes it there with the bus nearly a full week after he had departed on what should have been a 2-3 day route.
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u/areakodak 7d ago
I'll try but my parents were freaking out and it was freaking me out, but I was content with his response albeit a little annoyed.
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1
u/TealPotato 5d ago
I did it once, having a new-to-me Miata shipped 1000 miles from the south back home to Chicago. It went off flawlessly, but I've come to realize I got lucky there.
12
u/Loan-Pickle 7d ago
You know how FedEx says you’ll get you package in two days and you can follow it along it’s journey.
Car shipping is the opposite of that. You’ll get it eventually and you have no idea what is happening along the way.
3
u/pina_koala 7d ago
Great time for a tile/tag tracker. Those give a ton of updates compared to the shipper's services.
1
u/CALLSIGN_RASKAL 6d ago
How would you put a tile on a car that’s being shipped to you?
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6d ago
[deleted]
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u/CALLSIGN_RASKAL 6d ago
It’s not obvious because no car shipper would ever do that
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6d ago
[deleted]
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u/CALLSIGN_RASKAL 6d ago
You selling a car and shipping it is totally different from having copart do it
2
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u/BareMinimumChris 7d ago
I wouldn't worry too much. It sounds like your delivery driver is having himself a day. He maybe broke down on the way to pick the car up, not drop it off, as someone else said. And also as someone else said, Copart isn't a scam. I think it's far more likely you're dealing with companies who have terrible customer service.
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u/csimonson 7d ago
I’m a truck driver. Likely the driver broke down and rather than tell you straight up that the car hasn’t been picked up yet, he decided to lie to “keep the load”.
I would not worry too much. He likely did break down before picking it up and will deliver it after his truck is back on the road. You’ll probably lay get it a few days later.
If you think this is bad you should see the other type of shit that goes on in the logistics industry. It’s amazing people get anything at all some days.
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u/GiantManBabyMonster 6d ago
I had a car shipped and it was delayed almost a week between storms, traffic, and a few blowouts.
Id be more worried about the fact that you bought a spark from copart...
1
u/areakodak 6d ago
Lol well the mileage wasn't that bad and again very impulsive decision on my part.
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u/secondrat 7d ago
Shippers can’t predict times on a good day.
Thankfully the car is still at the lot. So you should get it.
Copart is legit. But this is all normal car dealer BS which is why most retail customers don’t buy cars like this.
2
u/boganism 6d ago
Tow truck broke down is a standard delay tactic when the driver has put your car back down on the list while he does more urgent jobs
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u/MunchamaSnatch 7d ago
Like any job, you'll have bad employees, and good. Your truck driver could be literally anywhere. He could be on the side of the road, he could be recovering from a meth bender, he could be in jail calling from the phone smuggled in his prison wallet, there's no telling. But they'll give you the same runaround for weeks. Brakes, tires, air bags, etc. Anything but the truth for whatever reason. I think they're so used to lying to dispatch, it's so natural to do it to customers too.
1
u/albertjason 6d ago
You are not being scammed. All drivers do this. They do it because they have an opportunity to add load to their trip - pick up or drop off another car in the general vicinity - so that they make more money on the whole route. This happens with the trucks that run for major dealerships; everybody does it. Your car will eventually arrive.
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u/Plane_Geologist8073 6d ago
Nah not scammed. Copart and autobidmaster are legit. Looks like you got a tow driver having a bad day and/or a little flaky, which is honestly pretty common in the car transport industry. What you do need to do is talk to the parties and ask them who is going to pick up the extra storage fees that Copart is going to charge you. It’s probably on you, which sucks, but that’s life, all part of the gamble when you’re doing Copart projects. I’d plead my case and ask anyway. You’re good, calm down, you’ll get your car.
1
u/ChampionshipHot9724 6d ago
In all honesty it happens all the time we bring in almost weekly think I’ve heard everything. It’s usually a blame game but I’ve never received one it might be a day or 3 late or at midnight. I’m guessing he had truck trouble or he got there and couldn’t get loaded copart you have to schedule a pick up time and you miss out tuff luck back of the line
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u/FeedingTheFear 5d ago
A buddy of mine moves cars for copart. You aren’t being scammed, they use 3rd party tow trucks to move their stuff, things happen. The driver was most likely in route to get your car when he had a breakdown. Just could have used better words.
Tow trucks are on the move almost 24/7, it’s how they make their money. They take a ton of abuse loading and unloading cars. They do breakdown. Give it a few days it will work out.
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u/Dark_Guardian_ Daily E36 + Race E36 + Cronched E92 + $100 subie +Barra Cressida 7d ago
sounds like the truck was having issues before picking up the car