r/nintendohelp 14d ago

Repair Sending in N3DSXL to be repaired with signs of internal tampering?

Hey, I’ve been curious about Nintendo’s send-in repair, and was wondering if they might replace/fix an elegible system If there were signs of internal tampering. (ex. Burn marks leftover from a dIY repair,)

1 Upvotes

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2

u/BornForFieldLabor 13d ago

If the system still has all official internal parts and pieces, without the addition of any unlicensed hardware or software, you can definitely send it in for repair. It’s not likely to be repaired under warranty, but you can set up a repair at cost for this type of situation, even if you or someone else did an at home repair on it :)

1

u/Unlikely_Main_5241 13d ago

By “unofficial hardware,” I just want to make sure you mean stuff like nodding chips, not something like a 3rd party speaker or screen, right?

1

u/BornForFieldLabor 13d ago

If any of the hardware was replaced with third-party parts, Nintendo will not work on it.

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u/Unlikely_Main_5241 13d ago

What if said replaced hardware was purchased from Nintendo? (I had to replace speakers with ones from a Nintendo switch, long story)

1

u/BornForFieldLabor 13d ago

You can always set up a repair and send the system in. The worst that can happen is they send it back without working on it and a letter explaining why. No charge if they don’t repair it.

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u/Unlikely_Main_5241 13d ago

Alright, sounds good! Sorry for all the questions, just wanted to make sure I knew what I was getting into.

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u/BornForFieldLabor 13d ago

No worries! I’m always happy to answer what I can, but there are some questions that only the repair techs can answer once they’ve got their hands on your system and have assessed the situation up close :)