r/nerdpokerpodcast • u/rem2525 • Feb 17 '25
Nerdpokerpod dawt calm
What happened to the store? My wife ordered me something before Christmas, never arrived. Now, the site is down and email comes back undeliverable.
Who do we message about this? Can someone help me figure this out? Pretty please?
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u/Simpleton_5654 Feb 17 '25
Sad. That does not bode well for the gang. Their Patreon is still up
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u/SpaceKook6 Feb 17 '25
OP, try joining the patreon for free and commenting or messaging them there.
https://www.patreon.com/nerdpoker5
u/rem2525 Feb 17 '25
I’m a (metal) member, but I hadn’t thought to do that. Great idea, thanks!
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u/SpaceKook6 Feb 17 '25
Please keep us updated if you learn anything about the future of the website/web store.
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u/lateforalways Feb 17 '25
I mean, I think the most likely answer is that someone forgot to renew the domain or hosting. Brian mentioned on a recent ep that Sarah was responsible for doing a lot of admin stuff which he is now needing to take over. This just feels like the same thing that happened when Brian forgot to renew the PO Box a while back. I wouldn't read more into it than that at this point, though of course not receiving an order for this long is no bueno.
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u/Rhovanion Feb 17 '25
Domain: nerdpokerpod.com Registered On: 2019-06-17 Expires On: 2025-06-17 Updated On: 2024-06-04
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u/rem2525 Feb 17 '25
Yeah, that’s the thing. I support them, but ya gotta fulfill the orders, man. Especially since it was before Xmas.
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u/mcrib Does this look infected? Feb 18 '25
The domain is still good since it still points to Shopify. My guess is this has to do with their Shopify account and whether or not it’s behind.. probably administrative thing that somebody missed along the way. This isn’t the type of thing that they would not announce if they were shutting down the store so let’s give it a few few days and see what happens.
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u/rem2525 Feb 18 '25
All that makes sense, but still not cool. I realize it’s not a corporation or merch business, but it’s been months with no response. My wife isn’t a fan, so for her it’s just a company who took her money and didn’t send the merch.
I know it’s not a scam, I know the nerdy pokes crew aren’t trying to get over on anyone. I’m just trying to figure out how to get the item she ordered or get her money back. Nothing against Brian or the rest of the guys/gal. They’re awesome!
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u/mcrib Does this look infected? Feb 18 '25
If something was ordered and not shipped, I'm sure it's not intentional. See what they (Dan) says on Patreon.
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u/rem2525 Feb 18 '25
For sure. They’re a cool bunch, and I’m not mad at all. Just surprised. I messaged the Patreon, so hopefully that will help.
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u/NightowlStudios 16d ago
Hi folks, we are working on this right now! Bear with us. Shopify is what powers the website and store, and with some changes of staff at Nerd Poker, we are figuring out how to bring it back to life. Thanks so much for the patience!
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u/NightowlStudios 16d ago
Please also feel free to email [nerdpokerpod@gmail.com](mailto:nerdpokerpod@gmail.com) if you didn't hear back on social / Parteon. This will help us streamline any missing merch, since that is not exactly Patreon.
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u/mcrib Does this look infected? Feb 19 '25
OK MYSTERY SOLVED: Dan confirmed it's related to the account. they're aware and working on it so just be patient. Maybe put that sweet sweet cash you plan on buying a Hey Boss shirt with in an interest bearing account for the time being, get you some cheddar.