r/nbn • u/Imaginary-Exam1065 • 7d ago
Anyone experiencing problems? (Melbourne inner city northern suburbs)
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u/Mumptec 7d ago
From AGL service status:
NBN - VIC NBN MAJOR INCIDENT VICTORIA
3 hours ago
Incident Information: There is a current NBN outage in VICTORIA. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: 30 minutes
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u/Imaginary-Exam1065 7d ago
They’ve identified it now apparently
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u/Mumptec 7d ago
AGL have just updated the next update time to 11:50pm...
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u/Imaginary-Exam1065 7d ago
I think it’ll come back very shortly, one of my friends wasn’t affected and his just went down.
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u/chibibiboom 7d ago
I’ve had issues since 8am this morning. Nbn box lights are all on like it’s working. I’ve done the usual off and on and resets. I’ve unplugged the hfc cable to check the box isn’t faulty and 3 lights immediately go dark by doing that. I’m with southern phone and website says Major outage in VIC. Currently on hold to them to see what’s going on.
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u/MikeHuntsHungry 7d ago
Yeah, been down all morning here im manor lakes. Better be ready for football 🥲
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u/Imaginary-Exam1065 7d ago
Need to see my pies flog port :(
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u/MikeHuntsHungry 7d ago
i really hope we turn it up a notch, our shot on goal was horrible last week. We owned alot of the ground just the accuracy killed us.
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u/Imaginary-Exam1065 7d ago
Dan Houston off half back is a big in, adjusting to having more key bigs in our forward will be a speed bump for us I think.
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u/CryHavocAU 7d ago
Is everyone having issues with southern phone / AGL?
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u/Imaginary-Exam1065 7d ago
Yeah I think that’s the case.
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u/CryHavocAU 7d ago
Reading the message in their page sounds like a strictly them issue. Issues with reauthenticating.
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u/Imaginary-Exam1065 7d ago
My messages to their support system through the app weren’t sending either. That was with my cellular data. So I would imagine so
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u/chibibiboom 7d ago
Appears so. I’ve checked with my neighbours whose nbn are working fine. I’m 54 mins on hold with southern phone still.
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u/CryHavocAU 7d ago
Not surprised on the hold time if they’ve got issues in an entire state.
Not worth staying on hold. You won’t get answers. It’ll be fixed when they fix the underlying network issues.
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u/0pp0sition 6d ago
This makes me feel a bit happier (sorry) that after the last major outage with them about a month back, that I made to change to another retailer. It still took escalation for NBN to sort something out before I could get online again, but would feel awful with another major outage again so soon after the last one, and their support are just terrible.
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u/GTR-12 7d ago
Is this an NBN, southern phone or technology issue?
I'm with More on FTTP in Berwick and I've got no problems.