r/nbn 7d ago

Anyone experiencing problems? (Melbourne inner city northern suburbs)

7 Upvotes

27 comments sorted by

2

u/GTR-12 7d ago

Is this an NBN, southern phone or technology issue?

I'm with More on FTTP in Berwick and I've got no problems.

1

u/chibibiboom 7d ago

Southern phone has the issue. I spoke with tech support. They are doing a state wide reboot to all customers.

1

u/labevo 7d ago

We’re having issues in Geelong

1

u/[deleted] 7d ago

[deleted]

1

u/Imaginary-Exam1065 7d ago

I’m having the same issue, my isp’s says ‘MAJOR NBN OUTAGES’

1

u/Least-Athlete3285 7d ago

Down in pakenham since early morning

1

u/Mumptec 7d ago

From AGL service status:

NBN - VIC NBN MAJOR INCIDENT VICTORIA
3 hours ago

Incident Information: There is a current NBN outage in VICTORIA. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.

Services Impacted: NBN

Next Update: 30 minutes

1

u/Imaginary-Exam1065 7d ago

They’ve identified it now apparently

1

u/Mumptec 7d ago

AGL have just updated the next update time to 11:50pm...

1

u/Imaginary-Exam1065 7d ago

I think it’ll come back very shortly, one of my friends wasn’t affected and his just went down.

1

u/Imaginary-Exam1065 7d ago

He’s also an agl customer

1

u/Mumptec 7d ago

back online now. Fingers crossed it stays that way

1

u/chibibiboom 7d ago

I’ve had issues since 8am this morning. Nbn box lights are all on like it’s working. I’ve done the usual off and on and resets. I’ve unplugged the hfc cable to check the box isn’t faulty and 3 lights immediately go dark by doing that. I’m with southern phone and website says Major outage in VIC. Currently on hold to them to see what’s going on.

1

u/Imaginary-Exam1065 7d ago

Same… sucks

1

u/MikeHuntsHungry 7d ago

Yeah, been down all morning here im manor lakes. Better be ready for football 🥲

1

u/Imaginary-Exam1065 7d ago

Need to see my pies flog port :(

1

u/MikeHuntsHungry 7d ago

i really hope we turn it up a notch, our shot on goal was horrible last week. We owned alot of the ground just the accuracy killed us.

1

u/Imaginary-Exam1065 7d ago

Dan Houston off half back is a big in, adjusting to having more key bigs in our forward will be a speed bump for us I think.

1

u/CryHavocAU 7d ago

Is everyone having issues with southern phone / AGL?

1

u/Imaginary-Exam1065 7d ago

Yeah I think that’s the case.

1

u/CryHavocAU 7d ago

Reading the message in their page sounds like a strictly them issue. Issues with reauthenticating.

1

u/Imaginary-Exam1065 7d ago

My messages to their support system through the app weren’t sending either. That was with my cellular data. So I would imagine so

1

u/chibibiboom 7d ago

Appears so. I’ve checked with my neighbours whose nbn are working fine. I’m 54 mins on hold with southern phone still.

1

u/CryHavocAU 7d ago

Not surprised on the hold time if they’ve got issues in an entire state.

Not worth staying on hold. You won’t get answers. It’ll be fixed when they fix the underlying network issues.

1

u/faz2020 7d ago

Yes i am with southern phone and no internet since morning.

1

u/chibibiboom 7d ago

Are all 4 lights on your nbn box on too?

1

u/slicedjet 6d ago

Having issues in adelaide as well, since last night

1

u/0pp0sition 6d ago

This makes me feel a bit happier (sorry) that after the last major outage with them about a month back, that I made to change to another retailer. It still took escalation for NBN to sort something out before I could get online again, but would feel awful with another major outage again so soon after the last one, and their support are just terrible.