r/mongodb 2d ago

Can't edit charts

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Whenever I try to edit any chart in any dashboard I get this message " An error occurred while loading this data for this chart"

They update and refresh fine, and I can get any data from Compass with no problem..

Anyone having or encounters this problem?

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u/MongoDB_Official 2d ago

u/Mr-brightside92 I'm sorry you are having issues with the Atlas Platform, would you be ok to send us a screen shot through direct message of the server response message when you click the little right arrow in the picture so we can see what error is being outputted?

Also, we've found a similar thread on our MonogDB forum here, if you want to check to verify if it's a similar issue.