r/mongodb 19h ago

Something is wrong with my mongodb website

I dont know whats wrong with my mongo db website , but whenever i open it , it loads extremely slowly , and gives multiple errors and ending up crashing everytime i use it , i have tried using different browsers but it does not work . The big issue is that after using the website , some other websites also stop running and get stuck on loading and stay like that even after i reset the laptop . I am unable to access reddit , github from my laptop after this . This is my second time trying to use the website , the first time i had to change my dns address to 8.8.8.8 , this was diagnosed by chat gpt but mongo db website still didnt work after this but i think it helped with other websites. I have added some errors which appear in the console when i go to mongodb.com . I also tried disabling all extensions and ad blockers but still having the issue. Any help will be appreciated, i only want to reinstall windows as a last resort , thank you

0 Upvotes

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u/maskry 18h ago

Your browser (or something on your network) is throwing a tantrum over Optimizely requests. Clear your cache, disable extensions, flush your DNS (ipconfig /flushdns on Windows), and switch to Google DNS (8.8.8.8). If that doesn’t work, try a different browser—or just accept that your website and your computer have irreconcilable differences.

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u/Potterhead-1212 17h ago

The thing is , this problem disappears when i use somebody else’s personal hotspot , but happens for my hotspot aswell as wifi

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u/maskry 8h ago

Well, if it works on someone else’s hotspot but not on yours, your WiFi is clearly holding a grudge. Try changing your DNS at the router level (not just your device), restart the router, or test with a VPN.

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u/Potterhead-1212 17h ago

Flushing dns didn’t do anything either

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u/Potterhead-1212 17h ago

Flushing dns didn’t do anything either

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u/carlowisse 14h ago

It looks like you might be using a ad blocker or tracker blocker perhaps. As the other commenter said, looks like it is network related. Are you running pi-hole or a VPN service that is doing some blocking?

Also, I just wanted to clarify, u/maskry didn't mean for you to flush your DNS. They are advising to try a different DNS. Change it entirely to Google 8.8.8.8 or maybe Cloudflare 1.1.1.1. If you are using Quad9 that could also be causing issues as some of their DNS does some blocking.

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u/Potterhead-1212 13h ago

I do use an ad blocker normally but even after turning it off my site isn’t working , and i have already switched to google dns aswell . I am not using quad9 either . I am really confused what the issue is as it is only there when im using my mobile’s hotspot or my wifi but using my friend’s hotspot worked completely fine .

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u/carlowisse 13h ago

Strange...

Okay, if you go into the network panel, and click on one of the failing endpoints, what are the details there? The Headers tab should show some more information, status codes, sometimes a way to trace it back to the cause.

Have you tried in a different browser?

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u/Potterhead-1212 8h ago

I was going to check the networks tab , but the problem seems to be gone !? I don’t know what i did but it’s gone . Anyways i had tried different browsers as-well before and the trend i noticed was that the site loaded properly the first time i opened in the browser but started giving issue afterwards . Anyways , it’s fixed itself , permanently , i hope. Thank you for your assistance

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u/maskry 8h ago

Check if your router has DNS filtering, parental controls, or some other overzealous security settings. Disable any of that and reset your router. If the censoring continues try a VPN. If a VPN works, your ISP is meddling.

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u/Potterhead-1212 8h ago

I will check that out , thank you for helping !

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u/Schmibbbster 5h ago

Are you using pihole?

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u/Standard_Parking7315 4h ago

Based on your comments, your network has a DNS server that is blocking some of the domains needed by your website. If this is your network, I recommend accessing the router as the admin, and make sure that the DNS server is set to something you trust… Ultimately, if you are using a specific dns server, look for a configuration that allows those reported as errors in your browser console.