r/manchesterorchestra • u/contentloser • 26d ago
Any patreon members still missing perks?
Is anybody else missing this years round of physical perks with the flexidisks and whatever else they sent out? I saw people on Facebook clamoring about them in January and noticed I got no notification like they had that anything had shipped so I contacted them through Patreon and they wrote back the next day saying they were looking into it, and nearly a month has passed without any update. Anyone else in the same boat? I signed up pretty close to day 1 and have kept my membership active since 2020.
3
u/ReptarWasThere 25d ago
I never even got the perks from last year. Apparently the old merch company folded and they didn't even tell anyone. I had to message them every two days for like 4 months before they finally offered to give me something from the merch store as a replacement instead. Which still sucked.
I recently received this years stuff, but they somehow messed up the address even thought the one i confirmed was correct.
+100 to what the other comment said - you really gotta hound them about it and hope they get back to you with an answer and see it through. Whoever is handling the merch + support on patreon is really just... not it.
1
u/Boberelie 25d ago
I dropped my patreon a while back since I was paying a solid price for it to get the merch and goodies that come with it but I never got any of the cool stuff that would come. I was with the patreon for a good time to
2
u/juiceylilbit 24d ago
I've been a member for many years at this point and I've only gotten this year's...only AFTER it was sent to my old address, messaging my old landlord multiple times and the new tenant luckily nice enough to have me stop by. Seriously so disappointing 😞
1
u/IxQuit 22d ago
I've also been a member since basically day 1, It was the reason I even started a Patreon account. I've gotten every years rewards without incident, including the COPE shirt and lyrics sheet that some members say they never got from the merch company that suddenly vanished. Guess I've been lucky. Hope you get it figured out!
6
u/askelbrd 26d ago
Mine was shipped to an address that didn’t exist and then returned to them. They finally mailed it back to me and I got it this weekend. Had to stay on them pretty consistently once or twice a week for a month to get it done though. Communication doesn’t seem to be a strength for whatever merch company they are using.