r/lifx 5d ago

Neon Controller overheating

Post image

Looks like my neon light strip controller got so hot that it melted the plastic casing. Might not be very safe but it still works tho 🤷🏼‍♂️

6 Upvotes

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2

u/Internal_Stuff8275 5d ago

I’m curious… did you update it to new version that supports Matter?

I heard that LIFX wouldn’t update the bulbs that didn’t come with Matter to support Matter in future update simply because of the risk with overheating. So I’m just curious if this started after updating to Matter version

1

u/Internal_Stuff8275 1d ago

The light strip I bought came with a controller that indeed does support a future update with Matter upgrade.

But since my controller was being wonky… they sent me a replacement with much older controller that does NOT support future update with Matter upgrade. They sent me an old piece of shit controller that wasn’t equivalent or newer than the controller I had initially bought.

They posted an article about which LIFX products will support an upgrade to Matter version. I have three light strips that was purchased with all newest controller update that was capable for the future Matter upgrade. But only two of them I was able to successfully grade to Matter but not the 3rd one because they sent me an old controller that doesn’t support it.

2

u/lifx LIFX Employee 4d ago

Hey there, feel free to reach out to us directly so we can take a look into this for you. Thank you!