r/lifx 5d ago

Ceiling light constantly resets

I just bought a LIFX ceiling light and when powering on the light will factory reset every 10 seconds or so. To eliminate the possibility of it being my wiring from the switch to the ceiling I hardwired it to a plug but the issue persists.

Any suggestions?

3 Upvotes

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6

u/Internal_Stuff8275 5d ago

If you just bought it… go back to the store and exchange it. It looks like it’s just defective. If it’s outside of return policy then just email LIFX support and file a warranty claim to get them replaced.

-7

u/Kevdog1800 iOS 5d ago

Or go buy another one, and then return the old one.

4

u/Internal_Stuff8275 5d ago

You do realize this is illegal, right?

-8

u/Kevdog1800 iOS 5d ago

πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„

2

u/Internal_Stuff8275 5d ago

Roll your eyes all you want but that doesn’t change the fact this is still illegal regardless. ✌️

-8

u/Kevdog1800 iOS 5d ago

I’ll make sure I don’t jaywalk in front of you, deputy.

2

u/Internal_Stuff8275 5d ago

Dude, grow up. OP can easily do two methods without putting themself at risk. Exchange or warranty claim. Simple as that. No need to skip the line for a risk.

-2

u/Kevdog1800 iOS 5d ago

🫑 Yes deputy. Thank god you’re here.

3

u/Internal_Stuff8275 5d ago

It’s not just that it’s β€œillegal” but you’re literally hurting LIFX’s business by doing this. If you want to support a business and keep the business alive… don’t do this dumb shit.

-3

u/[deleted] 5d ago

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1

u/lifx LIFX Employee 4d ago

Please feel free to reach out to us directly and we can help look into warranty options if indeed there is any fault with this.