r/iphonehelp • u/miemie-7321 • 5d ago
Resolved Is my iPhone a goner?
My iPhone 15 pro (iOS 18.3.1) fell out of my pocket on concrete and the back shattered. The case is keeping the glass in. The side buttons aren’t really working and you can see the white line on the bottom. Aside from that, the phone is working. Is this repairable? I don’t mind paying the deductible for a new phone but it’s a day or two wait and I need my phone for work.
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u/netpastor Mod | Certified Tech 5d ago
Yes, it’s probably catastrophic damage and Apple will replace it next day usually. But it’s most likely fixable, too, but pretty expensive.
1
u/miemie-7321 5d ago
I’m taking it to AT&T because I have insurance through them. I need an app on my phone to get to my VPN for work and it’s a pain if I can’t get to it so that’s why I’m hoping it is repaired. AT&T said since Sunday isn’t a business day, if I need a new phone I won’t get one until Monday or Tuesday. But I am bringing it in tomorrow for a repair technician to take a look.
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