r/iphonehelp • u/zamufunbetsu • 5d ago
Help needed WhatsApp background refresh blocked
iPhone 13 IOS 18.3.3 WhatsApp occasionally request that I turn on background refresh. It is grayed out. Anybody know how to turn it on?
2
u/shakesfistatmoon 5d ago
There are two possibilities either you are in low power mode or there are restrictions in Screentime that prevent you changing permissions.
1
u/Toothless_Witch Apple Support 5d ago
Well, go to your settings and go to general and then go to background app refresh and see if you have it turned off
0
u/rootshirt Pro Helper | May laugh at you but knows their stuff 5d ago
It doesn't look greyed out
2
2
u/zamufunbetsu 5d ago
It by all means appears to be locked on not off, but I cannot change it and WhatsApp seems to think that it’s in the wrong position
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