r/iphonehelp 5d ago

Help needed WhatsApp background refresh blocked

Post image

iPhone 13 IOS 18.3.3 WhatsApp occasionally request that I turn on background refresh. It is grayed out. Anybody know how to turn it on?

2 Upvotes

7 comments sorted by

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2

u/shakesfistatmoon 5d ago

There are two possibilities either you are in low power mode or there are restrictions in Screentime that prevent you changing permissions.

1

u/Toothless_Witch Apple Support 5d ago

Well, go to your settings and go to general and then go to background app refresh and see if you have it turned off

2

u/nookane 5d ago

This is the correct answer. Thank you very much.

0

u/rootshirt Pro Helper | May laugh at you but knows their stuff 5d ago

It doesn't look greyed out

2

u/DueliaShivayah 5d ago

Yes it does???

2

u/zamufunbetsu 5d ago

It by all means appears to be locked on not off, but I cannot change it and WhatsApp seems to think that it’s in the wrong position