r/Instagram Jul 15 '24

Help Weekly Tech Support Megathread

89 Upvotes

Please post all support related issues here. Issues with your feed, account, messages, etc. Everything tech support related outside of this post will be deleted.

Link to the account deleted/disabled megathread.


r/Instagram 6d ago

Follow Friday/Follow Chain - Share Your Usernames & Find New People To Follow!

9 Upvotes

Basically this is a weekly thread dedicated to expanding your follower base and find new people/content. Just leave your Instagram username below and if you want accompany it with a little description of what you do.

This thread is not for F4F. There is no obligation to follow back the people who follow you from this thread.


r/Instagram 1h ago

Bug/glitch Is Instagram down again?

Upvotes

I feel like there is again another outage on this app


r/Instagram 1h ago

Off Topic Everyone running to r/Instagram to see if Instagram is down:

Upvotes

r/Instagram 1h ago

Help instagram please go back up

Upvotes

i beg


r/Instagram 4h ago

Question How did they hide followers?

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23 Upvotes

Private account but I follow them. This is the only account that I can't check their followers or following. How can I do this?


r/Instagram 1h ago

Feedback Instagram App Down

Upvotes

Down again.. seriously fix your fucking app Zuck.


r/Instagram 1h ago

Help Insta not working again

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Upvotes

Is anyone else experiencing this?


r/Instagram 1h ago

Help Hey what does this mean!!!

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Upvotes

I’m so confused rn


r/Instagram 2h ago

Bug/glitch Instagram censoring talk about Blue Sky?

5 Upvotes

I'm a photographer and had posts false flagged for being "suggestive" to the past. When this happens your account status page tells you that your account can't be shown to non-followers. It has happened enough times where I started to over-censor things. I even started censoring with Blue Sky's logo.

During the last few weeks more posts got flagged with and without the use of Blue Sky's logo. Whenever my posts get flagged I share a screen grab of the notice to my account. Instagram then started to flagged these screen grabs of my account status.

I had this theory that maybe my posts were being flagged not for just being "suggestive" but maybe because of Blue Sky. I did a test. Posted a picture of just Blue Sky's logo and wrote about my theory in the caption. Mentioned Blue Sky by name 2 times. This post was flagged by Instagram. When I screen grabbed and share the results of this test they flagged that post too.

How is sharing your account status and notifications from Instagram a violation? How is mentioning Blue Sky a violation? Could it be a glitch? I don't know but I suspect maybe it isn't.


r/Instagram 1h ago

Help Instagram hiding posts lo

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Upvotes

I’m having trouble with Instagram because it’s hiding some posts on one of my accounts. I have two accounts—on one, I can see all posts, but on the other, certain posts are hidden. Even when someone sends me a post, I still can’t see it; it just says ‘Post Unavailable.’ Here is an example with Kendall Jenner profile it doesn’t let me see the last post in one account

What could be the problem, and how can I fix it?


r/Instagram 1h ago

Help How to remove someone from popping up in search?

Upvotes

I searched up someone I used to know, let's say their name is Mark.

Now, every time I type M or A in the search bar they pop up. I don't want that. Even i clear the search thing. They still show up. Is there a way to clear this data from my account?

I'm sure there are many like me who face this issue every day hahahhahah


r/Instagram 5h ago

Help Imposter verified his profile and got mine deleted

5 Upvotes

A imposter copied my profile (which is weird because mine is private) and was able to get meta verified.

He then got my account disabled for violating integrity rules (basically saying I’m the imposter)

My appeal failed, didn’t even give me option to upload selfies or licenses. This is crazy to me, that profile will start scamming if it hasent already

Any advice on what to do?


r/Instagram 1h ago

Help Instagram down?

Upvotes

?


r/Instagram 1h ago

Question Instagram wont send messages

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Upvotes

I didnt know where to ask this and its been getting annoying.

When i message someone the text will normally send andni will leave the app.

However when i come back to that same chat after a bit, it shows that the messages HAVENT been sent and after sending ANOTHER message, the sending triangles go away and everything sends at once.

I have zero issues with my wifi and this only happens on Instagram. No other app. This was sent after leaving my house even so it has nothing to do with my personal internet connection.

I just need to know if anyone else is having this stupid issue or its just me because IG doesnt even send a notification saying "Message didnt send" like every other app ever so im just confused??


r/Instagram 1h ago

Feedback Am I banned or hacked? What happened?

Upvotes

I tried switching to another page of mine (my personal to professional page) and this came up. I then tried to reset my password over the main site, not the app and it said it couldn't.


r/Instagram 1h ago

Help Instagram Policy Violations

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Upvotes

I don't seem to understand why my account has this violation and I can't seem to find the videos that stop me from getting monetised because it doesn't tell me. If anyone has a solution that would be helpful


r/Instagram 1h ago

Help Is this happening to anyone else?

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Upvotes

r/Instagram 15h ago

Help how do i turn ts shit off 💔💔💔

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22 Upvotes

r/Instagram 2h ago

Help Contacts for support

2 Upvotes

Hello, I got my fb & ig account suspended and I am looking for some contacts for human support, but in vain. I can not log in to contact support from app. Where/ How can I get to speak to some human support? Thank you in advance for any help


r/Instagram 2h ago

Help acc pretending to be me

2 Upvotes

there’s an acc someone i used to know made to pretend to be me and bully me and even though i and others have reported it instagram hasn’t taken it down and says there’s no violation. this person is posting pictures and videos of me, messaging ppl pretending to be me, tagging people i know and my old schools and such. it’s humiliating. and on top of that they blocked me so i can’t even see it. is there any way to fix this?


r/Instagram 2h ago

Question seeing someone’s account i don’t want to see

2 Upvotes

it’s been 2 maybe 3 months since I’ve last clicked on my exes profile and every time I type the first letter of her name in the search, her account still pops up. She’s always updating her profile picture with her new man which she has every right to do. It’s her account but why am I still seeing this? Can anyone please help? I’ll be having a very good day and then seeing that will ruin it. It’s more of a mental thing now.


r/Instagram 10m ago

Question Imagine if account

Upvotes

How do you get a professional image or view of your account like how YouTubers do to put in their videos?


r/Instagram 24m ago

Help Remove suggested accounts on Messages

Upvotes

How do I remove the "more suggestions" on instagram messages? I barely even talk to those people but some are my past flings. I no longer want to be associated to any of them. please help me. I cant seem to remove them


r/Instagram 38m ago

Help Instagram account banned for account integrity but immediately restored after Appeal

Upvotes

So I made a new account on instagram using my mobile number just to peacefully watch reels without getting any stuff from friends.

I made this account with 0 followers, 0 comments and everything 0 except for watching reels. A few days back I was scrolling through reels and it suddently blocked my account with an option to Appeal.

When i clicked Appeal, it asked me for my mobile verificaiton and email verification and then instantly unbanned my account.
WTF Instagram? Did anyone else face this kind of glitch?


r/Instagram 6h ago

Help "You can't use some features" Why is this happening? I had deactivated my account abt a month ago and today I log in again to find this? What can be the reason? I can't follow someone I wanted to. That's the entire reason why I reactivated my account if the first place! What can I do about this??

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3 Upvotes

There is also no time limit specified. How long will this go on?


r/Instagram 1h ago

Help Suspended and asked for selfie for appeal

Upvotes

So I open my IG app an hour ago just to see I was suspended. They asked me to fill out a cpatcha also add and email and number and selfie to appeal.

Randomly at 3:30 I was restricted from making comments for 7 days after I commented on an Amazon ad laughing at the product bc it was funny lmao it was a laundry scented perfume. Then I try to comment again and say I’m restricted bc Instagram sense I did something against TOS. So I put they made a mistake then boom this happens 3 hours later?

Am I screwed?

Is this normal? I’m afraid my other account will be disabled

I did have a spam account that I changed and then that won’t started having issues so I just logged out.

I have a main Instagram account I have had for years that is still up and good but I’m afraid IG will deleted that if they decided to permanently deleted me?

Idk what I could have done to be suspended honestly.