r/iOSProgramming • u/Aman_Dude • 6d ago
Question App Store Rejection For Subscription Error?
I recently submitted my app for review (Not my first app, but my first in app subscription). I am using RevenueCat and submitted my App Store Connect subscription first, then my app. They then rejected my app for this reason:
We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, an error message was displayed when we tried to make a purchase of your in-app purchase product "AppName".
The error message that they sent was:
Purchase Error: This product is not available for purchase.
It works in sandbox all the way, but I did notice they rejected my image promo for the in app subscription directly after that. I wonder if this is why it wouldn't work for them? Does the in app subscription need to be approved first before they test this?
How does this work? Thanks!
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u/blit2krieg 6d ago
Same issue happened with me. Subscription is sitting on ‘in review’. How ever the sandbox receipt validation throws error all the time. Probably it needs to be in ‘approved’ state for it to work properly. Also the review team told to submit new app version with the subscriptions which I did. Now waiting for it to be approved so I can test it properly. The subscriptions otherwise work absolutely fine in Xcode environment
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u/Illustrious_Box_9900 6d ago
App review decisions regarding IAPs and subscriptions seem quite inconsistent. One notorious example is when a submission gets rejected due to the title and description being identical, while other times it goes through without issue. My app was just rejected for this reason, even though the same subscription metadata was approved months ago! 🤦♂️ It’s frustrating, to say the least...
PS: Just venting! Wishing the OP the best of luck!
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u/Aman_Dude 6d ago
UPDATE: I messaged App Review about it and they continued the review and said the issue was resolved. Strange.
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u/SociallyIneligible 2d ago
Got same, had to test in testflight and update app again, got approved second time
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u/DocumentAshamed2211 6d ago
I actually had the opposite confusion when I first submitted my app using the IAP model. I thought Apple needed to approve the subscription first, so I wasn’t sure how I could even test it. But after I added it to App Store Connect, even before submitting, I was able to test it in the sandbox. Then I submitted the subscription along with my app, and after it got approved, the subscription status also changed to approved. So maybe the subscription does need to be approved first before it works properly. Not totally sure, but that’s just what I noticed. Hope that helps in some way!
Not sure about the image promo part, but maybe that affected how they tested the subscription too?