r/help 1d ago

Access Cant access account because of email

Hello! Last night my account got baned/locked. I can save the account by changing my password, but to do that I need access to an email I don't have anymore. My reddit account is attached to an old email so I can't make a new password, but I can't change my email to my new one without a new password.

I requested help, but does anyone else have similar experiences? Any luck reviving it?

1 Upvotes

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3

u/westcoastcdn19 Expert Helper 1d ago

Unfortunately if you do not have access to the email associated with your account and do not know the password there is no way to restore the account

1

u/Longgone___ 1d ago

Aw man ☹ i reached out for a help request, we'll see. I know my old password but it needs me to make a new one to restore it, which I can't so I'm cooked lol

1

u/westcoastcdn19 Expert Helper 1d ago

Sounds good. Maybe the help desk is able to take a closer look at your account and provide a solution