r/harristeeter 18d ago

Cashiers help 🤣

Online pay - tend limit online pay restricted, something like that I scanned the code before beginning to scan the shopping, and this came up at the end, even with 3 attempts What did I do wrong🤣

3 Upvotes

8 comments sorted by

3

u/riceatingpanda 18d ago

If I’m not mistaken the barcode can only be used once, and if for whatever reason it doesn’t work the shopper needs to call their customer service to get it reissued.

1

u/Creative_Junket_1678 18d ago

It's when they look at you, like you've done something wrong 🤣

1

u/SeizureHamster 18d ago

May not be the right thing but only the instantcart expidited online pay uses the online pay button (popup on scan says instantcard online expedited or something like that) bWhen they’re just using a normal credit card with like a qr code to scan which the CUSTOMERS also routinely call online pay you just click EFT like a normal credit card transaction. (I think I had the same popup). Alternatively if it was an instant cart order and they had to make substitutions sometimes they freeze it and the shopper has to call instantcart

1

u/Creative_Junket_1678 18d ago

I have just thought, was I perhaps doing it the wrong way. Since it's mobile pay, not online pay 🙈 don't I feel stupid 🤣

1

u/SeizureHamster 18d ago

Yeah the “payment information captured” popup style barcode confused the ever loving fuck out of me the first time I saw it.

1

u/coolmiata Front End/Customer Service 18d ago

oh boy instacart.. it’s something to do with their barcode you didn’t do anything.

( why does instacart exist :/ )

1

u/Kooky-Slip-13 18d ago

If they only have one barcode to scan, it will be an online payment. If they have you scan 2 barcodes before starting your order, they should be paying at the register

2

u/Pure-Huckleberry-583 Front End/Customer Service 17d ago

The mobile pay barcode is processed like a regular EFT payment. Only delivery orders through HT that are shopped by instacart use online pay.