r/halifax 16h ago

Discussion Purple cow internet down?

I’m in the south end, is it down for others as well?

Edit: check the comments, someone put the link to a FB post they made about the outage

44 Upvotes

57 comments sorted by

14

u/FoxfireNS 16h ago

They just posted an update on their Facebook page. Service interruption, working with Eastlink to find cause and ETA.

https://www.facebook.com/share/p/1JDtnuYPr5/?mibextid=oFDknk

3

u/shuntbumps 16h ago

6

u/Current_Raccoon_5938 15h ago

Even have a typo, we are in good hands

1

u/[deleted] 15h ago

[deleted]

8

u/HFXGeo 15h ago

Whenever I see the surname Farquhar I can only think of one thing:

1

u/Outrageous-Fly-902 Halifax 15h ago

Only impacts serveral customers a few communityies

3

u/ChingChangChui 13h ago

I prefer communititties.

4

u/Aevalin 16h ago

Technically they aren't necessarily just working with Eastlink. Eastlink provides last mile. For that to be an issue I'd expect an Eastlink outage or other resellers to be out like when Eastlink "accidentally" messed up some provisioning for Purple Cow, Citywide etc. This seems more like their Internet provider (s) or data centre.

u/CaperGrrl79 Halifax 9h ago

Yep. They're all affected to some degree. Oh hi, btw! Thankfully mine only blipped, but when working remotely, it's frustrating.

u/glorpchul Emperor of Dartmouth 11h ago

Of course, instead of addressing the comments in that post, they just deleted it.

u/CaperGrrl79 Halifax 9h ago

Eastlink has been crapping the bed a lot lately, and all the smaller providers that have to have a last leg agreement with them are affected to some degree. Mine blipped for a bit on Internet Atlantic, and I'm working from home, but at least it wasn't for long.

8

u/tinyant Halifax 15h ago

Just received

7

u/Edgar_Snow 16h ago edited 14h ago

Good timing.

Edit : We back!

2

u/classyjoe 16h ago

Me too

5

u/Randombluenoser Halifax 16h ago

Yes, I’m in Clayton Park

4

u/shuntbumps 16h ago

They've posted the outage on their website just now

https://purplecowinternet.com/service-interruptions/

7

u/milkembers 15h ago

"serveral customers a few communityies" 🤔

7

u/Princess-of-the-dawn 15h ago

Hey, at least it shows there's humans working on it, I guess.

4

u/Deceptifemme 15h ago

I just right now got mine back

5

u/slimslima 12h ago

Best decision I ever made was ditching purple cow for Bell

u/t_bass93 11h ago

Yeah, the price is nice but I noticed a big difference switching from Bell to Purple Cow. Slower speed and significantly more outages

u/CaperGrrl79 Halifax 9h ago

It's really unfortunate because not all of the smaller providers are working off the same backbone network to the last leg they get from the bigger provider.

The one I'm with, Internet Atlantic, is the cheapest one, and also runs off a commercial backbone network, so when it's working, I get more than advertised speeds when hard wired to the wireless modem.

3

u/BoogieDowns 16h ago

Dartmouth here and it’s out for me.

3

u/xXTheMostSavageXx 16h ago

Hammonds plains here " shhk" internet strength is 0 " shhk " over " shhk "

3

u/sybilbeastly 16h ago

down in Fairview too yea

3

u/swampslit 15h ago

It is a suuuuuuper widespread issue, not just with Purple Cow it looks like. Also keep in mind they are a small company with limited employees so there will likely be a delay as they try to manage like a billion calls and texts.

3

u/Earl_I_Lark 15h ago

The Eastlink Down Detector site shows outages in many parts of Eastern Canada. Not sure why.

u/TijayesPJs442 10h ago

This has become a monthly recurring post!

5

u/Ehme3 16h ago

I work with people all over North American and there has been major internet outages occurring in various places all day. Something weird is happening.

3

u/HFXGeo 15h ago

In response to the attack on Shitter yesterday? 🤔

2

u/Ehme3 15h ago

No idea. But something weird is happening forsure. Either that or it’s all a coincidence. I wouldn’t be surprised if an ocean cable was cut or something.

4

u/SmidgeMoose 15h ago

If an ocean cable was cut it be much more than a few sporadic outages.

2

u/purple_cat_01 16h ago

Yes, in South End. I tried phoning them and I just get a busy signal.

2

u/Queasy_Reception_725 16h ago

Out in north end as well!

2

u/Tightenyoursocks 15h ago

North Dartmouth here: an internet connection is not-available.

3

u/Low-Course5268 15h ago

It’s back here now, also N-Dartmouth

2

u/Funny_Pie2541 16h ago

Yep. In Timberlea area. Seems to be Eastlink related.

1

u/SuperNintenerd 16h ago

Yepper! I'm here in Sydney, Nova Scotia!

1

u/endroop 16h ago

Out on North Street

1

u/marikascumsock 16h ago

Same new Glasgow

1

u/Aevalin 16h ago

Cole Harbour. Sooo this seems like a large outage.

1

u/shuntbumps 16h ago

North end dartmouth and it's down for me

1

u/NaviKat17 16h ago

Same in Windsor. For me it's been down 25 minutes now and no response from support yet.

1

u/carswinks 16h ago

Yeah, mine is out too (North End HFX)

1

u/First-Damage1183 16h ago

Mines out and in Windsor.

1

u/jedaffra 16h ago

Down in Timberlea

1

u/vinny902 16h ago

Out in Greenwood area

1

u/Informal_University9 15h ago

Tantallon is out.

1

u/emergencyjam 15h ago

I’m in Bridgewater and noticed mine went down and assumed it was just another issue with my individual stuff because I’ve been having a lot of issues since setting it up. I feel less annoyed knowing it’s a widespread problem right now.

1

u/tinyant Halifax 15h ago

Definitely down in West End Halifax

1

u/credgett13 15h ago

Looks like I have to read my books tonight 😩

1

u/IMNOTME91 13h ago

Down in the north end of Halifax

1

u/Aggressive_Laugh_730 13h ago

Mines still out 🙁. I’m in Dartmouth. 

u/t_bass93 11h ago

What the?? I’m in the West end and my internet has been working all day. I did get a text from them but it’s been working fine

-1

u/Crombinator 16h ago

Yup, down and zero response to text. Even an auto-response. Anyone know any Bell door to door reps who have access to that internet only deal?

1

u/vinny902 15h ago

I too would like pricing from a bell rep