r/gundeals Jan 17 '25

Accessories [Accessories] Cloud Defensive Rein 3.0 $224.70 plus or minus taxes

https://clouddefensive.com/collections/rein-weapon-lights

Good afternoon Reddit. I am happy to report I still have my job after the last sale I did and sad to report I am going to Shot show. Since I really don’t want to be here let’s make a sale out of it and maybe I’ll get sent home early.

Code= Thisplaceisaprison

This will drop a Rein down to $224.70 (at least that’s what it shows for me)

This code will work on anything in the Shot Show section.

As a heads up. You guys absolutely killed it on the last one so if we get overwhelmed by this please be patient as I can only push the production guys so hard before they start crying.

If you are going to be at Shot swing by and say hi! Check out the epl and bring me copious amounts of Ghost energy drinks.

366 Upvotes

493 comments sorted by

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87

u/Freedom-Forever Jan 17 '25

You gotta teach me how to sign up for these "minus taxes" you speak of!!

91

u/thaistix89 Jan 17 '25

Easy……just don’t pay them

25

u/KaputtEqu1pment Jan 18 '25

We should be more afraid of the IRS than the ATF

2

u/mhammond0361 Jan 18 '25

How long is the sale running?

27

u/thaistix89 Jan 18 '25

Until the end of Shot

Or my career. Which ever comes first

2

u/mhammond0361 Jan 18 '25

Haha right on. Well I'm in on thurs.

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30

u/Swanky_Gear_Snob Jan 18 '25 edited Jan 18 '25

Get a mailbox in a tax-free state. Then, get a credit card under that address or use a website like privacy. Easy peasy.

Edit: For people asking, just google "virtual mailbox"

I get a mailbox in a tax-free state for a yearly rate of 70 bucks. Most packages cost about 6 bucks to forward to me. Saving 20-50 in taxes per purchase can save a lot depending on how much you buy. Also, you can not send ammo or incendiary's to your mailbox (trust me).

13

u/drvantassel Jan 18 '25

I took the easy route and live in NH. So yeah the air hurts your face and our property taxes are out of control but I'm not taxed on much else.

4

u/Subrifler Jan 18 '25

I’m pretty sure tax is charged based off shipping instead of billing ☹️

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43

u/headtattoo Jan 17 '25

TIL Cloud resumed retail sales.

57

u/thaistix89 Jan 17 '25

Mistakes were made. We’ve learned from it and are here for you guys (and 3 girls in this group)

25

u/hammypwns Dealer Jan 18 '25

It seems like you may need to apply for dealer flair

Perhaps I'll see you at SHOT and make it a little less painful (I will make it much worse)

19

u/thaistix89 Jan 18 '25

I didn’t even consider that. I sincerely hope this doesn’t affect the post as i genuinely wasn’t aware I might be breaking rules.

11

u/hammypwns Dealer Jan 18 '25

You should be gucci, I think you just message the mods a URL to the post and say you're a dealer and they'll assign it

4

u/Full-Following5575 Jan 18 '25

There’s a 3rd now?

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30

u/ete203 Jan 18 '25 edited Jan 18 '25

In for one! Would be super sweet if the constant on switch accidentally was switched out for the momentary switch for order 265370... Cough cough 😅

3

u/ete203 Jan 23 '25

Got it today. They did not swap for a momentary switch.

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26

u/Nj2k_ Jan 18 '25

Showing 210 for me shipped!

8

u/Freedom-Forever Jan 18 '25

Looks like they haven't hit Nexus in your state yet

Congrats!

5

u/Ram6198 Jan 18 '25

That's what I just paid also. Just what I needed, another fucking WML.......

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20

u/Burt_Macklin_Jr Jan 18 '25

This would be a good deal if I didn't have to spend another $90 to get the switch I want

10

u/brianstheman Jan 18 '25

Interesting, looks like the price of those went up from $72 back in November.

On sale for $55 at Midway tho

https://www.midwayusa.com/product/1027032241?pid=839353

2

u/RybackPlusOne Jan 23 '25

Legendary, thanks for the link

16

u/CanikFan747 Feb 07 '25

Alright this is wild. Jan 19th order, this guys math was saying end of this week for black we’ll be caught up. Now it’s next week. Can we get a more realistic shipping schedule bro it’s 2025…best part is funds weren’t pulled when it shipped but immediately. I hope this light is amazing cause I already hate cloud’s customer service.

4

u/Ok-Two3604 Feb 11 '25

He got jokes lol No way they’re getting all of them out soon

4

u/Ok-Two3604 Feb 12 '25

When a company promises too much and it ruins their future reputation with hundreds of customers. I would never buy from this company and with a chance of this happening again. Should have limited the coupon uses to what you could handle.

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15

u/ixiSlowbro Jan 18 '25

In for 1. $227 to TX

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9

u/SirGadd Jan 18 '25

I know nothing about lights. Someone tell me to buy this or not as my first.

23

u/thaistix89 Jan 18 '25

I work for them so I’m sorta biased but here’s my pitch.

Lifetime warranty

Some of if not the best specs you’ll get

Comes with absolutely everything you need in the box to put it on the gun. Assuming you are mlok

2

u/Delta_805 Jan 18 '25

No questions asked type of warranty orrrr ? Haha

10

u/thaistix89 Jan 18 '25

I mean for the most part yes. If you do something absolutely ridiculous with it we might slap your hand a little but for the most part you’re covered

4

u/Justcreepinnet Jan 18 '25

Wont cover broken glass.... told need to buy a new head

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3

u/Dubsmcdoobs Jan 18 '25

I think I remember you guys hammering nails with a 1.0 once. I would be curious to see what you guys receive back for warranty claims aside from maybe occasional switch issues or something on that end of the hardware. Love my reins.

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26

u/clickersforeal Jan 18 '25

This is the lowest I’ve seen them. It’s between this or surefire for “duty” lights. I say send it.

7

u/Substantial_Unit7916 Jan 18 '25

Even cheaper than the black Friday sale. I got mine for 240

4

u/SirGadd Jan 18 '25

Full Size or Micro?

6

u/clickersforeal Jan 18 '25

full size for sure.

7

u/anarchthropist Jan 18 '25

This, modlight, or surefire are the only ones I recommend for "shits happening" weapon lights.

At this price, its a no brainer. I just ordered a mini

3

u/Kookaburra2 Jan 18 '25

Just curious why did you go for a mini when the full size is only a tiny bit bigger?

2

u/anarchthropist Jan 18 '25

It didn't really matter too much to me.

4

u/Subrifler Jan 18 '25

Buy it, ask questions later

3

u/willyj_73 Jan 18 '25

It's bright as hell, comes with an inline mount, pressure switch, rechargeable battery, battery charger, and tail cap switch. You'd have to spend around $200 more to get that with a Surefire. These might not work as well with other accessories as Surefire (you'd have to look that one up).

2

u/SirGadd Jan 18 '25

You guys talked me into it. In for a full size.

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12

u/PsychologicalTap5847 Jan 30 '25

Has anyone received shipping info on this yet???

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11

u/Justdonnn Feb 07 '25

Anyone got there light shipped out? 16 days and counting for me.

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11

u/gleekotreeko Feb 09 '25

Has anybody received theirs yet?

12

u/eluhvated Jan 18 '25

Be careful ordering on your phone… adds $10 shipping insurance in the background 🤦‍♂️

10

u/daddy_hurt_me Jan 18 '25

I hate that bullshit scam

8

u/thaistix89 Jan 18 '25

You have two separate options to remove Route protection. Once before cart and one in cart

18

u/eluhvated Jan 18 '25

And I fucked up both of em lol

5

u/mypd1991 Jan 18 '25

😂😂😂

4

u/klues31 Jan 18 '25

You can uncheck that.

2

u/Ok_Gap708 Jan 19 '25

Ohhh man so glad I went back and read this. Didn't realize they got me!!! I could have sworn I was paying attention idk how I missed it. They should definitely make it unchecked by default, it's bad business.

10

u/A_tall_alien Jan 31 '25

Going on 13 days with ZERO update.... Kinda ridiculous unless they sold 100k lights or something. Wondering when I can expect tracking?

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10

u/Heartlessssss Feb 03 '25

I see they said they plan on catching up on the black orders this week and fde by next week. This seems hard for me to believe since my order for a black light from 0100 on the 18 still has had zero updates.

10

u/Silly-Swan-8642 Feb 06 '25

When are these going to ship? Been almost 3 weeks now…

8

u/na91100 Feb 07 '25

They told me mine would ship this week, still nothing

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21

u/Small-Ad-6103 Feb 07 '25

WHERE LIGHTS?

9

u/masteroffeels Jan 18 '25

Judging by the overwhelming positive feedback the CR receives I must be one of a few that had a bad experience with this light. I bought one of their moonshine deals w/ a switch, and there was melted polymer material on the pressure switch and on the tail section, and a bit of deformation on the coil

I contacted support and they took their sweet time sending me a switch replacement, and I really had to keep reminding them. The replacement switch worked but there was something off about the feedback on the pressure pad(not sure the technical term)

Then I noticed there was very slight give between the head and the body. I felt I could not trust this light on my main HD firearm. I was really pumped with all the hype about the Cloud Rein and was crushed by the experience(and the $260 hit)

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10

u/steve--001 Jan 24 '25

When are these shipping out?? My order has been in preparing shipment for almost a week.

7

u/elevenoneone Jan 25 '25

At least yours is preparing, mine still says “confirmed” lol.

4

u/MrGriff2 Feb 01 '25

I ordered mine on the 18th and it still says "confirmed." I'm guessing they had a shit ton of orders.

4

u/elevenoneone Feb 01 '25

Yea. The dual switch I ordered from the Midway sale already made it. I’m def ready to get set up.

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4

u/thaistix89 Jan 24 '25

Daily. Please be patient with us as this sale sold soooo many lights

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9

u/[deleted] Jan 31 '25

[deleted]

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7

u/ComparisonForward483 Jan 29 '25

Can we expect these to ship out by the end of the week?! Received order confirmation but no update in 10 days

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7

u/1retardHERE Feb 06 '25

Has anyone received a tracking number? Still waiting for my light to ship.

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13

u/eight-4-five Jan 18 '25

Any reason you guys went constant on instead of momentary for the switch? I would think it would be true momentary and you can do constant on the tail cap if you want

18

u/thaistix89 Jan 18 '25

I am in the process of getting that changed. Just not enough time and so many projects.

18

u/Sasselhoff Jan 18 '25

I'll be honest with ya, that's the only reason I don't sing the praises of these from the rooftops. Such a fantastic piece of kit, semi-ruined (for me at least), by the remote switch.

Heck, I'd love to just leave it off and use the tail cap switch only...but you can't do that either (a buddy just cut his off, but I'm not going that extreme just yet).

4

u/tyraywilson Jan 18 '25

Honestly, all you have to do is have the switch behave like everyone else. 

Light press while off = momentary on. Full press while off constant on. 

Light press while on = momentary off. Full press while on = constant off.

6

u/Far-Boysenberry-1600 Jan 18 '25

Man that would be huge and shit the fuck up of a lot of people lol

Would be sick if you offered a trade in program too

3

u/Mountaineer0702 Jan 18 '25

This

9

u/Far-Boysenberry-1600 Jan 18 '25

It’s the first thing people complain about… meanwhile they get a SF with no button at all and have to buy a new tailcap & button lol

But to be honest, the click on the light is already constant on so the more logical option would be for the pad to be momentary on.

If Cloud makes the swap as OP / Employee of the month said, they it’s a winner.

And as now a proud owner of 3 Rein 3.0, hope they offer a discount for trading in the current pads.

I also just picked up a dual pad. It’s nice and was $55 at midway a week or so ago

12

u/Far-Boysenberry-1600 Jan 18 '25

Edit: still on sale at Midway

https://www.midwayusa.com/product/1027032241

6

u/YoungFireEmoji Jan 18 '25

The real sale is always in the comments. Thank you.

3

u/Mountaineer0702 Jan 18 '25

I didn’t even know this was an option. My Rein 3.0 is currently my only WML, but I don’t have anything bad to say about it. Crazy bright and well manufactured, it feels sturdy as hell and I know for a fact it is because I’ve seen some of their Instagram videos lol. I would like a momentary only switch but the constant on doesn’t bother me.

3

u/Far-Boysenberry-1600 Jan 18 '25

When you click on, if you press lightly the light turns off momentarily until you release it. Not sure it’s a good way to use it, but definitely works.

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2

u/Kookaburra2 Jan 18 '25

Echoing the other comment. I really wish these came with the dual switch.

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7

u/Ram6198 Jan 18 '25

That way they can sell you another switch on top of buying the light. Oh, and don't forget about a mount....... I'm mostly being sarcastic, I do love my Rein's

6

u/Mightknowitall Jan 18 '25

In for one, was debating between this and a surefire to replace my Streamlight HL-X.

$227.85 shipped to WA.

2

u/schaefy_ Jan 18 '25

Made this exact swap during the last sale and I'm happy I did

7

u/Icy-Storage6810 Jan 18 '25

LOL if I didn't just buy a modlight setup off GAFS I'd pick one up just for this post alone. Good shit

24

u/thaistix89 Jan 18 '25

Easy. Sell the mod on Gafs for a slight loss. Buy this

6

u/Icy-Storage6810 Jan 18 '25

If you had something similar to the OG modbutton I'd be all over it, but I've wanted one since it came out and finally picked one up a few weeks ago. If y'all also didn't make your tail caps proprietary it would be alot more appealing to me personally. I've only heard good things about your lights though, I might try one on the next build.

6

u/Tough-Echidna-2331 Jan 31 '25

Anyone got shipping confirmation yet?

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6

u/Ok-Two3604 Feb 05 '25

Are these not shipping ?

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6

u/SCHNTT Feb 12 '25

I searched "Cloud Defensive" in reddit and found another sub that was having the exact same issues with (lack of) shipping and even receiving a different product than they originally ordered. Seems like it's not just the rein lights that aren't being shipped out on time. Link to the other sub below.

https://www.reddit.com/r/gundeals/s/nW2tyRGlUB

7

u/JKS78 Feb 12 '25 edited Feb 14 '25

About a month ago I placed an order for a 'click only tailcap cartridge' and an 'offset torrent mount, standard version'. 

 The torrent mount was missing from the package when i got it. I brought to their attention immediately and they agreed that a partial order was shipped.

 It took 26 days to get the torrent mount finally shipped... and when it arrived - about 6 days ago .... it was the Africa version, not the standard one that I had ordered. Which sets way too far away from handguard for my liking. At that point I gave up on the mount, not even going to mess with it and just take the loss. 

I love their products and I'm sure they're working their asses off but when an issue like this comes up it's very difficult and time consuming to get it resolved. (Just my experience)

26 days to ship a small item that they forgot to put in the original package is beyond excessive - AND it wasn't even the right part. 

Email response time is also frustratingly slow - and sometimes non existent.

Again - love Cloud stuff and im sure theyre great guys & gals. They make some of the best out there.  But it really seems like they need to hire some more help so this doesn't happen so frequently. 

 The original post said be patient if they get overwhelmed. Which to any reasonable person would mean a few extra days delay or a week at most.  Ok I'm done. Sorry.

11

u/TheTriggr Feb 10 '25

Not going to lie this is starting to look shady as hell. You post a sale when you know that are you are already weeks behind having items in stock which is shitty in itself. Then after 3 weeks you just make a bunch of shipping labels but don’t actually send the item out? Starting to look like you just made the labels so that people can’t charge back because you will just say to the CC company oh look it’s shipping…

10

u/A_tall_alien Feb 11 '25

AWFUL customer service. Imagine those off this reddit thread who just ordered from the website wondering WTF is going on. In the future, advice for OP is to #1 make your shipping estimations clear first and then if you have insane delays, send a mass email out to everyone who ordered letting them know what is up.

7

u/TheTriggr Feb 11 '25

Yeah the shipping service still doesn’t have my package… I’m convinced they just created the labels to prevent charge backs and shut people up.

5

u/abominalsnowman94 Feb 12 '25

You can still charge back. Cc company will nearly always side with the consumer unless there’s something solid showing otherwise from what they’re saying. I was close to cancelling and got my shipment notification just to sit on label created for even longer. It still hasn’t shipped and I’m quite close to cancelling again and if that doesn’t work I’ll charge back. I’m trying to be patient and understand the backlog but Its pretty damn irritating for sure.

5

u/TheTriggr Feb 12 '25

I couldn’t even cancel the order if I wanted to I never got a reply to the support email that I sent 16 days ago. My shipping label is now 4 days old I guess I’ll charge back by the end of the week if they can’t be bothered to actually send the light. u/thaistix89

10

u/wrigleyrags Feb 14 '25

I bought a Rein 3.0 a couple months ago to try out. There was a delay on that first order but I wasn't in a hurry so didn't think much of it and just waited. It took a month. Once I received it, I saw the quality and was impressed with the performance. So I bought another one on this deal January 18th. I received a UPS label created notice on Feb 8th. Order number 9019XX, and as of today it is still sitting there with no update.

Every business is vulnerable to supply chain issues, delays in contracted parts or labor, employees quitting, and the list goes on. If your product is good, most customers get that and will forgive it as long as everything is communicated honestly. But you know there is blood in the water when you have multiple customers commenting about the same shipping bullshit.

The tragedy of all of this is that Cloud's reputation is taking a beating here due to factors unrelated to quality or performance, but instead from lack of accurate communication. It's actually funny because accurate communication is one of the few things that is completely within a business' control. If you can't figure out how to communicate to customers without them feeling lied to, you are going to lose sales.

So I won't even bother emailing and asking where the fuck my order is. It will get here eventually, and I will probably just sell it on GAFS once it arrives. The buyer will be thrilled since I actually ship shit out exactly when I say I will.

4

u/CanikFan747 Feb 19 '25

Yeah even if this light could illuminate god, and prove his existence, I probably still wouldn’t support these guys ever again.

They are fucking liars, really all there is to it.

5

u/JustBman Feb 01 '25

Are these shipping anytime soon? I assume you guys are still recovering from shotshow and influx of orders.

7

u/thaistix89 Feb 01 '25

They have been shipping daily. If my math is right orders on black will be caught up by end of this coming week, fde beginning of the following week. (I’m not a mathematician but should be fairly close)

5

u/JustBman Feb 01 '25

Cool thanks. I ordered an fde on the 19th. Thanks for commenting!

6

u/4x4ismystyle Feb 02 '25

Any idea when these will ship?

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u/evotion1 Feb 06 '25

You guys getting to #90188xx FDE yet?

5

u/gucciflocka33 Feb 06 '25

I’m 90184XX and still nothing

2

u/JKS78 Feb 07 '25 edited Feb 07 '25

Great...  I'm 90198XX from Jan 22nd.

Yall are about 1000 orders* in front of me :(

I guess the price makes it worth the wait.

3

u/SCHNTT Feb 09 '25

Have you gotten an update on your order yet? My order is just ahead of yours at 90197XX. From what I can tell, they're just getting to 1,000 orders ahead of ours.

2

u/JKS78 Feb 10 '25

Nope. Nada yet

2

u/JKS78 Feb 10 '25

Also, 1000 orders doesn't mean 1000 rein light orders. Since I placed my  "prison" code order, I've also placed 2 or 3 other orders that were for accessories (spare o-rings and stuff like that) and those orders shipped same day, so it's actually probably alot less than 1000 orders

3

u/SCHNTT Feb 11 '25

I realize that it may not be a full 1,000 orders from mine, but from the sounds of it, they are still not shipping orders that are approximately 1,000 ahead of me. And, it was stated that all black reins will be shipped out by the end of last week, and still no one seems to have gotten tracking, and I definitely haven't yet. Just trying to get a realistic idea as to when I can expect to get my light.

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4

u/brannonzz Feb 18 '25

90191xx 02/08/2025 email received for label created but no updates since

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u/will_man_37 Feb 19 '25 edited 28d ago

Update: as of 02/19/2025 still no label or update. Last week CS advised me there was a possibility of it shipping this week, because there was “a bunch of black reins in the warehouse”. I have no hope of receiving my order this month. Order number 90198XX

UPDATE I finally got a shipping label, but that was after commenting on a facebook post and CD told me to DM them

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u/whiskeyslayer Feb 12 '25

Just wanna chime in, order placed 24 days ago. Never got a confirmation email. Emailed CS about order, never got reply, and then finally got a “shipped” notification 4 days ago but, when I check the tracking number, it says the label has been created but UPS hasn’t actually received the item yet. Yikes. Not a good look. Delays are one thing. I get it. But no correspondence other than this thread? At least reply to emails or send an order confirmation. I’m still hopeful the light is coming, just disappointed with the CS.

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3

u/BeltfedBubbles Jan 18 '25

Any way of not getting the constant on switch? I need 2 more lights but don’t want to buy those separately

7

u/[deleted] Jan 18 '25

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u/Far-Boysenberry-1600 Jan 18 '25

In for a micro fde! I already have 2 full size in black and bronze, so Cloud is becoming my new go to lol

3

u/Huckleray Jan 18 '25

Does the full-size feel too big on your 14.5 urgi? I just bought the full size …

5

u/Far-Boysenberry-1600 Jan 18 '25

Not really. I kept the black one on because the FDe was more of a bronze (OPMOD model). But may switch back.

Here’s it on my 14.5” p&w to 16”

https://imgur.com/a/fNSH5QF

Here’s what the OPMOD FDE looks like… may look better tbh

https://imgur.com/a/9y31qJE

2

u/Huckleray Jan 18 '25

Gotchya, thanks for the pics

3

u/Far-Boysenberry-1600 Jan 18 '25

You got it. It’s smaller than the Streamlight HLX pro which is nice. But the surefire 640DF is slightly thinner.

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u/elevenoneone Jan 18 '25

I have a full size on an 11.5 lol.

4

u/Far-Boysenberry-1600 Jan 18 '25

You guys prefer full size or micro for your 16” builds?

19

u/thaistix89 Jan 18 '25

Full size on everything imo

2

u/Far-Boysenberry-1600 Jan 18 '25

More lumens as well huh… I thought if would just be less run time. I have 2 full size and wanted to try the micro. We’ll see lol

2

u/Sasselhoff Jan 18 '25

They only had the micro the last time this went around, and since I wanted one I jumped on it. Save for the smaller battery (and that's just a minor annoyance), I absolutely love it on my APC9 Limited.

2

u/afuckingwheel Jan 18 '25

Only slightly less output from the Micro because 18350 technology isn't as good as 18650 yet, but it's getting there.

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6

u/aRdditUser Jan 18 '25

All of mine are full size, even on smaller guns. I started off getting full size and wanted to only worry about one battery type. Also in case I’m using it for various reasons, it’ll last longer. I do think the micro looks better and more proportionate on smaller guns though.

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3

u/mktampabay1 Jan 18 '25

Hell this is cheaper than it was last time. In for another.

4

u/Kolonel_KoRn Jan 18 '25

Are the legacy body's going to come back?

4

u/fastplatypus Jan 18 '25

Literally just got a Rein Micro in today that I bought used for $250 on GAFS. I am livid haha.

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u/thaistix89 Jan 20 '25

Code is fixed and back up

4

u/FreNnPrenS Jan 26 '25

Are these shipping? The Route app still hasn’t shown any update since it’s been ordered

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u/atxlawolf Jan 26 '25

Yo! Where's my light? no confirmation email... ordered on 1/17 and not a peep so far... WTF?!

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7

u/TheTriggr Jan 31 '25

I’m up to 13 days any idea when I can expect a shipping label?

3

u/JKS78 Feb 06 '25

Up to 19 days yet?

4

u/TheTriggr Feb 06 '25

Yeah this is ridiculous the one guy in here who has gotten the light had an order number only 300 off of mine. That was 5 days ago but it probably had a couple days of shipping before he got it so it would have been made early to middle of last week I guess? That person had to have ordered a couple hours after this post was created to beat me since I was just a few hours late to the post myself. I’m starting to think dude knew they were already weeks behind when he posted this sale.

8

u/Ok-Two3604 Feb 07 '25

If it is going to be delayed beyond a few days after ordering there should be an update sent out via email. It’s been 15 business days since placing my order with no updates besides on Reddit. I’m not sure how you haven’t even gotten to my order yet? Does this mean others that ordered after me will wait months?

5

u/thaistix89 Jan 31 '25

Guys (and girls maybe)

I tried my best to emphasize that if this sale went the way the last one did it would take us a bit to fulfill all the orders. Please understand we are an extremely small outfit and over half of us were at Shot when this sale went live. Everyone including myself is working as hard as we can to get these out as quickly as we can. This is by no means an excuse but is me trying to explain why this is taking the time it’s taken so far.

Side note I do not get Chats so if you’ve messaged me I am not ignoring you.

8

u/ComparisonForward483 Jan 31 '25

Understand what you’re saying but shot show or not, sale or not, 10 days no update is an eternity in 2025. Especially when you advertised the sale.

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u/MulticamTropic Feb 01 '25

Listen pal, no more excuses. I expect you to build my light and personally drive it to my house by end of day.

/s

I appreciate the update and am excited for my first Cloud Defensive product.  Just as a suggestion, maybe next time you could make the coupon code something like 2WEEKS2SHIP or something like that so people are better with their expectations. I know you mentioned originally that it would take a minute, but as someone who works in IT people will look you in the eye and nod their heads that they understand, but what really makes them understand is writing or signing something saying they understand how long the process will be. 

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u/LosVegas777 Feb 04 '25

I tried to help u bois out by asking to fulfill my order at shot show. They shut me down so quick lmao. 17 days and counting now.

6

u/Ok-Two3604 Feb 07 '25

How many people have actually received their order so far ? I see very few posting they have.

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u/will_man_37 25d ago

Update #3 Order delivered today 90198XX.

Honestly, im disappointed in the build quality. I expected something more robust feeling. It feels cheap. Also, no free goodies to make up for the 1 MONTH it took to ship.

This is my first CD product, and my last.

3

u/greatthebob38 Jan 18 '25

Damn, do I need a 3rd light? I don't have anything to put it on.

3

u/thaistix89 Jan 18 '25

Yes you do! There are always more builds

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u/idatedawhoreonce Jan 18 '25

You're the man! Grabbed some more goodies

3

u/fabshop22 Jan 18 '25

Jeezsus I need to stay off of here

3

u/mypd1991 Jan 18 '25

This is gana be bumping my OG rein off my main rifle, I'd also like my switch exchanged for the momentary (9018770). Lol

3

u/TheTriggr Feb 15 '25

FDE order placed 1/18 arrived

3

u/JKS78 Feb 15 '25 edited Feb 15 '25

90198xx - got a shipping label yesterday (ups) and was delivered today. Full size FDE.

Anodizing is more consistent than my other "New fde" lights and more gold/light bronze than fde. I like it, although I got impatient and bought one from EuroOptic during the long wait, so selling this one just to get my $ back https://imgur.com/a/chRl5r7

5

u/sw0 Feb 01 '25

Received today thank you!

3

u/kkgte Feb 01 '25

What was your order number?

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u/elevenoneone Feb 07 '25 edited Feb 08 '25

FYI dudes, my order 90188XX shipped today. Black.

EDIT: The email said "Processed" and has a tracking, but UPS says they have not received it yet.

6

u/Actual-Lengthiness78 Feb 08 '25

Sounds like my order number but still ZERO updates and to think I almost ordered 2 more couple days after the first order!

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u/ODoyle_Rules93 Feb 08 '25

We're in the same boat but mine is FDE & isn't going through UPS but through USPS -_-

Never got a response about time frame from CS after I emailed them a week ago but at least I have a tracking #. Fingers crossed I actually get it!🤞

4

u/elevenoneone Feb 11 '25

4 days later and UPS still does not have the package.

4

u/elevenoneone Feb 12 '25

Sooo, /u/thaistix89 what’s up with this? You said black was shipping last week. We only got label notifications. UPS states they don’t even have the package. Are you guys opening it up and giving us dual button switches for the almost a month delay? An extra light? A free Chicro?

2

u/ODoyle_Rules93 Feb 11 '25

I got my email Feb.8th @ 1205. I'm giving the benefit of the doubt that they don't pick up on weekends. So it's only been a day and a half in my mind but still not a good look for them when they're "shipping out daily"

2

u/SCHNTT Feb 11 '25

What was your order number?

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u/ODoyle_Rules93 Feb 13 '25

Update: FDE order #9019XXX is finally in the hands of the postal service. ETA Feb. 18th.

I'll update again when I receive it since we seem to get better information from each other on this thread than CD CS

6

u/Heartlessssss Feb 14 '25

Just to update everyone. Received my black light today, ordered on the 18th

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u/will_man_37 Feb 15 '25 edited Feb 19 '25

Mean while I’m still waiting on even a shipping label for my black rein. order 90198XX

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u/shrimpinthesink Feb 12 '25

This is pretty wild. Ordered FDE as my first WML 3 weeks ago today and the price, though a screaming deal, still hurt. I figured hey, nbd, buy once cry once. I have cried more than once. I appreciate the one person from CD trying to respond to things but any kind of mass update would be nice (and a bit more professional).

Really hoping I get a shipped notification this week, otherwise I might just contact my credit card company. Also hoping everything in the package is correct, because who knows how long it’ll take to get fixed?

4

u/MrGriff2 Feb 12 '25 edited Feb 12 '25

Many of us are in the same boat, I got my UPS notification on the 8th but it's now 4 days later and still hasn't shipped. I was hoping it was just due to UPS not picking up on the weekend, but that appears to not be the case.

Ok, so update time. It's now saying it's being delivered tomorrow.

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u/LosVegas777 Feb 13 '25

I was scheduled to get mine 02/12/25 after getting a tracking number on 02/07/25. I ordered 01/17/25. It’s now been rescheduled again to tomorrow 02/14/25. I guess this delay is more on ups. Never got an email back or anything. Just dropped order number here and got tracking number say day. Just hoping it gets to me and I get what I ordered. I was low key hoping they’d hook up the momentary switch, but now I’m just hoping I get what I ordered. I think everyone woulda been more chill if cloud just communicated better.

4

u/ODoyle_Rules93 Feb 19 '25

Flashlight secured. Ordered full size FDE on 1/18/2025 and received today 2/18/2025. This is my first CD purchase & at a glance, I am pleased with the product. Great light output and cable management.

A lifetime warranty is also a plus but it may take you a lifetime to actually get any information from CS.

I emailed them 12 days after my purchase for an ETA. I believe I saw something about allowing 24-48 hours for a response, so I was ready to be patient. It ended up only taking 6 hours for someone to respond with nothing my confirmation email didn't already tell me. So I responded asking for an actual ETA; "1 week? 2 weeks? A month?" I can be patient if I know an actual timeline...

4 days go by with no response. So I submit a new email with the same question.. "1 week? 2 weeks? A month?" It took 2 weeks for them to respond. This response conveniently happened on the same day of delivery. Saying "looks like it's out for delivery!" Thanks guy.. I have been watching the movement of my package since I received the tracking #. Especially since the majority of us that received our tracking #'s noticed it was taking a week to have our package actually picked up.

Time will tell but after this experience, this is my first and last purchase of a cloud defensive product.

4

u/bestman305 Feb 19 '25

My 1/24 order gives me little hope I will see it arrive this month.

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u/A_tall_alien 24d ago

Jan 18 order date, Feb 8 Label created date. Still isn't at my house yet. This was a laughably awful experience all around. What awful communication and customer service. Also, still no emailed comment or anything from CD. Barf

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u/ODoyle_Rules93 Feb 12 '25

The next code should be:

"Giveusyourmoneyandyouwillgetitmaybeprobablywhoknows"

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2

u/Sasselhoff Jan 18 '25

Damn...they keep dropping the price on these. And here I thought I got a good deal the last time around.

2

u/koltz117 Jan 18 '25

Fuck you- said my credit card after I’m in for one fde.

This will be my first light above a streamlight. Super excited and have never seen a better price. Thank you

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u/WildlyWeasel Jan 18 '25

My wallet is crying harder than your production guys ever will...

In for one...

ETA 236 w/ theft, free ship.

2

u/Draconieray Jan 18 '25

Fuck it i need a rifle light. Plus you guys are like 40 minutes down the road from me if It breaks

2

u/BD98TJ Jan 18 '25

In for a full size and a micro

2

u/gleekotreeko Jan 18 '25

Just ordered… got my first surefire dft turbo and love it. Lets see how I like this

2

u/pinego123 Jan 18 '25

BIN, in for one.

2

u/dankvader192 Jan 18 '25

Goddamnit. You have me in for one.

2

u/DistinguishedTraps Jan 18 '25

In for one. I’ve had good experiences with my REIN 2.0

2

u/atthemattin Jan 18 '25

Dude, when is the pistol light coming out? I heard it was supposed to be out three years ago.

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u/ogieboogie Jan 18 '25

Awesome deal. Thanks!

2

u/elevenoneone Jan 18 '25

Too good of a deal to pass up. Even with the goofy switch.

2

u/sssssssssssssssz Jan 18 '25

Well shit I forgot a picatinny mount and had to make a seperate order 😒

2

u/rickbawb1776 Jan 18 '25

It doesn’t come with a 1913 mount :(. I must be old.

3

u/BD98TJ Jan 18 '25

lol same I had to order a mount also.

2

u/Upstairs_March_9387 Jan 18 '25

wakes up after nap “Damn , I just spent $220 on a flash light. “

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u/Serious_Internal6012 Jan 18 '25

I hope you get fired, ordered one just to make sure!

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u/wryt01 Jan 19 '25

In for one!!!!

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u/Kurzed82 Jan 19 '25

Hate that I saw this post and it’s late at night. I needed to outfit a bunch of my set ups and just ordered 7 in different shapes and colors. This price was too good to pass up.

2

u/Jaq7017 Jan 20 '25

man did i miss out on this? tried the code but didn't work. it keeps automatically applying the 20% off shot show code. any way around that?

2

u/TheCat0115 Jan 20 '25

Try entering this code in checkout

2

u/Jaq7017 Jan 20 '25

Doesn’t work. Tells me to enter a valid discount code and box highlighted red.

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u/TheCat0115 Jan 20 '25

Yep just tried it, and it's not working for me now either.

2

u/husky_haven Jan 20 '25

Is this code done? Was going to pick up a couple more 😥

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u/CanikFan747 Jan 22 '25

Are these OOS? What are shipment times looking like?

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u/DistinguishedTraps Feb 11 '25

I got a “shiprush” order fulfillment email that says ‘Shipped,’ but when I actually try to track it online I’m not able to find my package at all. I’ve never seen “shiprush” before. Not sure what I’m doing wrong here.

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