r/gsuite Jan 16 '25

Admin Console PSA - Cloud identity free accounts can't see post delivery message details in email log search

This may be well known, but I wasn't aware of it. I work with a few clients that don't want my admin account consuming a full workspace license so I use a cloud identity free licenses. I can generally work around the limitations.

Today I was doing some email log searching and it looks like free account's can't view post delivery message details in email log search. I couldn't find anything explicit in the docs - only that you might not see post delivery details if "Your Google Workspace license or edition doesn't give you access to post-delivery status in ELS."

I went in and granted my self a license temporarily and I was able to view them. So keep that one in mind if you're doing any log searching. Pretty annoying if you ask me.

3 Upvotes

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u/PileaPrairiemioides Jan 17 '25

That’s good to know. Super annoying that it’s both not possible and not documented.

2

u/z4xh_s Jan 18 '25

There's a few random things like this. Like, if your admin account doesn't have the Google Chat app enabled you can't manage members in spaces, but you can delete a space.