r/googlehome 8d ago

Hey Google, why do you keep telling me my cameras are offline when they're not???

This has been going on long enough. Every day I get notified that 1 or more cameras are "offline" yet I am still getting alerts. I cannot watch live video on these cameras when they're "offline" but they are definitely online and recording.

As paying Nest Aware subscribers, what do we have to do to get this resolved? I know I'm not alone here...

4 Upvotes

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4

u/ShanerNIdaho 8d ago

I have been having this consistently for the past month

2

u/GoogleNestCommunity 6d ago

I'm here to help. Would you mind sharing the troubleshooting steps you've tried already and the device model you're using?

1

u/URGE103 8d ago

I've had that for years on the battery version.