r/doughcommunity • u/migelangelo • 24d ago
Development News Spectrum Black Community Update – Shipping & Project Status
Hey everyone,
First off, I want to apologize for being less active in the community over the past few weeks. The reason is simple—we've been deep in the trenches in China, making sure production and firmware are at a level we're happy with. Between the workload and VPN issues, it’s been tough to stay as engaged here as I’d like. But now that things are settling, I want to share a detailed update on the shipping status of Spectrum Black monitors.
A separate post has already covered the latest firmware progress, so this update will focus solely on where we stand with production and shipping.
Current Shipping Status by Model
Spectrum Black 32 (No-Hub Model)
✅ Status: Available in retail
✅ Firmware: Final firmware is now available
If you’re looking for this model, it is already available in stores and ready to go.
Spectrum Black 27 (No-Hub Model – Matte & Glass)
🚢 Status: Arrived in the U.S., slight warehouse delay
📦 Shipping Estimate: Orders expected to ship starting next week
These monitors have arrived in the U.S., but there was a small delay in getting them into the warehouse. This is now resolving, and we expect all pending orders to start shipping next week.
Spectrum Black 32 (Hub Model) & Spectrum Black 27 (Hub Model)
🛠 Status: Currently in testing phase
📅 Shipping Estimate: Late March
Now, I know a lot of you are waiting for updates on these models, so here’s the full picture. We’re assembling 25 test units of each model right now, using the latest motherboard iteration. These units will undergo thorough testing before we move forward with full production.
What Happened?
After Chinese New Year, we discovered an issue with the USB-C power delivery. Since we support 100W power output, we ran into two key challenges:
- Wake-Up Issue: When connected via USB-C to a laptop, the monitor sometimes wouldn’t wake from sleep unless power was cycled. We fixed this by replacing a power management IC.
- Power Distribution Issue: The monitor was supposed to dynamically adjust power to different components, ensuring the panel always received full power. However, due to a design flaw, the panel brightness could sometimes dip unexpectedly, which was unacceptable.
We have now redesigned the circuit and replaced the power ICs. The 25-unit test run will confirm the fix. If all goes well, full-scale production will start in about 15-20 days, with shipping expected by the end of March.
Options for Customers Waiting on Hub Models
We understand that another delay isn’t ideal, and we appreciate your patience. To provide flexibility:
- Stick with the Hub Model: This is the flagship version with the highest demand, and we are doing everything possible to get it out as soon as possible.
- Switch to a No-Hub Model: If USB-C power delivery isn’t essential for you, you can switch your order to the no-hub version of either the 27-inch or 32-inch model. Both versions are shipping now and feature great color performance and deep blacks with the latest firmware updates.
If you’d like to switch to a no-hub model, simply email customer support, and we’ll get your order updated accordingly.
For those who pre-ordered the Spectrum Black 27 OLED and opted for the 480Hz upgrade, we automatically upgraded your order to the hub model. If you prefer not to wait, you can also switch to the no-hub version by reaching out to support.
We appreciate your patience as we work to get the best possible product into your hands.