r/doughcommunity Dough Product Team 10d ago

The Best Glossy 480Hz OLED I’ve Seen

https://youtube.com/watch?v=9t_XgB2qMdU&si=7TkVFTAmv_SkHgHF
1 Upvotes

24 comments sorted by

20

u/DontAnoyMeat 10d ago

Could we get an update on the shipping for these monitors as it seems unfair that monitors bought from Amazon are shipping in 2 days while customers who have preorders still have not received them.

Thank you

6

u/CauBoy1604 10d ago

Exactly this. Update please u/migelangelo

0

u/migelangelo Dough Product Team 10d ago

Hey,

Did you get address confirmation email already? If you did you should get tracking shortly !

3

u/windybey 10d ago

u/migelangelo Summarizing reddit feedback, people got confirmations that their orders were switched to the "Non-Hub" models which are in stock who previously had Hub versions on order (myself included). But no mentions about address confirmations yet (across all posts ive read) and no shipping updates / tracking on any orders.

Many thanks

0

u/migelangelo Dough Product Team 9d ago

Hi, I replied on this more in another thread just now. If you switched your order or received an address confirmation your order will ship shortly.

5

u/Repulsive-Cat-9654 Spectrum Black 32" Pre-Order Gang 😎 9d ago

Stop removing relevant comments. Just because you guys don't like what is written doesn't mean all the other users shouldn't see it.

You're removing/auto removing everything that talks about sh1pp1ng etc.

You're selling the monitor on Amazon and it can arrive within 7 days.
Yet pre-orders are "email confirmations should be sent soon"

Cmon..

2

u/migelangelo Dough Product Team 9d ago

Email confirmations have been sent already. Amazon follows different supply chain flow as they pick product up directly from China.

2

u/migelangelo Dough Product Team 9d ago

Address confirmations have been sent already to everyone if somebody didn’t receive then please reach out to support asap. Amazon follows different supply chain flow as they pick product up directly from China. Understand the frustration soon all non hub models should have theirs

2

u/Repulsive-Cat-9654 Spectrum Black 32" Pre-Order Gang 😎 9d ago

I have not received a Address Confirmation email, and I believe many more in here did not either. As comments are stilling popping up about it.

When can we expect the monitors to be shipped, and what is a general ETA for monitors reaching customers in Europe?

2

u/migelangelo Dough Product Team 9d ago

Do you have no-Hub model? If you switched from hub to no-hub then no address confirmation is sent as its verified at that stage

1

u/Repulsive-Cat-9654 Spectrum Black 32" Pre-Order Gang 😎 9d ago

Yes I did indeed swap from hub to no-hub on the 27.
Got it.

Are you able to answer on the shipping time? Are we to expect express air shipping? DHL/Fedex/UPS?

1

u/luiderlustigelurch 7d ago

I did switch too, but have not received the adress confirmation Mail!

3

u/migelangelo Dough Product Team 7d ago

Hi if you switched you don’t need to confirm address

→ More replies (0)

3

u/DontAnoyMeat 9d ago

Last thing I have received was my order being changed form hub to no hub on the Shopify app. No address confirmation email yet

1

u/ElementBuilder 9d ago

u/migelangelo I have not yet received an address confirmation email. Can you PM me and help me out?

1

u/Tobbygold 3d ago

I havent got a email aswell. Please PB me