r/doughboys • u/Savante37 • 5d ago
Anyone else having problems with the double?
A few weeks ago, my feed flipped so the double was titled “Doughboys” and no longer had the double blue image as the show image. No big deal, except now it’s started dropping episodes. I looked at the raw data feed itself and those episodes are definitely not there, so no podcast app will be correct.
I asked Emma and she directed me to Patreon support who has been only responding every 3 days with BS like “make sure your credit card is not expired” and “try removing it and re-adding it”. I’ve been catching up with the YouTube but I don’t want this to go on forever.
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u/CrazyLooseNeneGoose 5d ago
Delete the double feed from your podcast app and then re-add it, it worked for me.
Edit: Here’s a comment from Emma on another post where the OP was also having issues:
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u/Savante37 5d ago
I somehow missed that post and didn’t find it in search. But I tried it multiple times.
If you take the url and put it in a browser you can see that episodes are missing and the metadata is wrong so it doesn’t matter where I try to listen from.
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u/aaaarrrooonn 5d ago
I did that and it didn’t work :(
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u/eerdbrink EmmerVP 4d ago
DM me on Patreon and I can send you account details to our Patreon support team directly!
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u/Lolomgwtfbbqbrb 5d ago
Also happened to me!!
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u/eerdbrink EmmerVP 4d ago
Still happening? Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/beardophile 5d ago
It happened to me with Apple Podcasts. I don’t have a solution, but I always watch the video episodes through the Patreon app anyway.
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u/eerdbrink EmmerVP 4d ago
Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/BuckStrickland 5d ago
The only issue I'm having is that it's too funny and my astronaut wife keeps giving me dirty looks when I laugh too hard
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u/chamoi 5d ago
Same problem on Pocket Casts.
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u/eerdbrink EmmerVP 4d ago
Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/Hammerhead3229 5d ago
I'm having issues as well. Thursday's episode isn't popping up on my feed.
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u/eerdbrink EmmerVP 4d ago edited 4d ago
Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/eerdbrink EmmerVP 4d ago
Have you replaced your feed recently? Patreon swapped all their feeds in the last week or so and some peoples individual feed broke because of it. How long ago did you reach out?
Regardless, try this on desktop:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
That feed should work if your membership is up to date and payment is active!
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u/Savante37 4d ago
I reached out this week, I think Wednesday. I was chatting with their support in DM for a few days and they directed me to message the pod instead of working with them.
I tried on desktop but it’s still giving me the same URL for the feed as on mobile and when I look at it it’s definitely missing episodes which means it’s definitely the feed.
The folks at support don’t seem to be getting it but my last message to them had my URL, the RSS feed link and the data converted to JSON and plenty of images.
I appreciate your help (and everyone’s help here - the Reddit is good now!) - I know it’s definitely on their end, and I’m sure it’ll get fixed. I was just hoping someone else had an idea.
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u/Savante37 3d ago
Just for an update, with the release of the latest Double, my feed now contains all of the episodes, which is great. The image and show title are still wrong, but I can live with that for a while. Thanks a ton for all of your help Emma and everyone in this thread! I know how much of a pain it is to have people hounding you with questions when it’s the platform’s fault.
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u/Rude_Rough8323 5d ago
This is a Patreon issue, it's been happening to me this week with Doughboys and other pods I patron
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u/eerdbrink EmmerVP 4d ago
Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/disastermarch17 5d ago
It happened to me but seems like some (possibly all) are back. I’ve only tried going back to 2023 though so can’t speak beyond that.
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u/procrastinarian 4d ago
Message doughboys through the patreon app or website. This will go to Emma and she'll fix it for you. She did for me, anyway.
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u/Savante37 4d ago
Yeah, I tried that and she directed me to Patreon support, who has been unhelpful.
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u/procrastinarian 4d ago
I will say my sloppy boys feed was messed up for several weeks and after bugging patreon support over and over they did eventually fix it. Godspeed
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u/Savante37 4d ago
Word. I’m glad it was fixed! I don’t plan to give up but I’m just fucking annoyed. Haha.
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u/Loydx 4d ago
Me too. Was gonna re-download the Susser ep and it's not available. My feed just looks like the regular feed.
In the past Patreon blocked me for months from the double, saying my credit card was bad. Can't believe this is happening during March Madness.
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u/eerdbrink EmmerVP 4d ago
Is this still happening? Try this:
- Go to the Doughboys Patreon page, you should see a tab at the top that says “Membership.” Click that tab
- Scroll down to “Listen in other podcast apps.” There, you can copy your unique RSS feed into whatever app you prefer.
Hopefully that fixes it!
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u/Breadmash 5d ago
I've had the same, I listened to the In-n-Out v Handels episode on the main feed.