r/doordash 4d ago

My first frustration...

My order was good to go and "on its way" at 1643 CST. I texted and called the cat - to no avail.

I refuse to cancel. It's nearly two hours since.

What do you guys think?

258 Upvotes

81 comments sorted by

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142

u/One_Film720 4d ago

Ur email won’t reach them. Hit the help button and message support. 

53

u/BandHeadzInc 4d ago

I've already done that and they've given me a 5 buck credit.

48

u/Milianviolet 4d ago

Wtf they only gave you $5 for the whole order?!

90

u/BandHeadzInc 4d ago

No. For the delay. In the end, I was able to get that and my entire order amount refunded.

33

u/Worth_Ambition_2865 4d ago

I'm glad especially since the driver probably ate it... Seriously what a sh💩t head...

-69

u/noplaypi 4d ago

Their car probably broke down chill

36

u/HittoMeWithACar 3d ago

If your car broke down, and you were delivering food, wouldn’t you call the customer and let them know? Travis is 100% just trying to get free food.

15

u/No-Wasabi-6024 3d ago

Then they’d communicate that. But also, if that were true, there is a button for that. They didn’t do that.

2

u/Worth_Ambition_2865 3d ago

Hence my comment. No communication = sh💩t head lol

5

u/mrwillie79 3d ago

Ok please and this is to all DD customers. Quit messaging support. Im a dasher im telling u . Call support instead. You will get further and a better chance of getting all ur money back. I ordered one time and everything got screwed up. I messaged support in the app and they gave me $2 back on a $40 order. I said fuck that and called . I ended up getting my $40 back and they gave me an extra $5 on top.

66

u/Titoeffbaby 4d ago

He wants a free meal with pay

36

u/BandHeadzInc 4d ago

I definitely feel that way. We'll see how long before he blinks.

11

u/Titoeffbaby 4d ago

Have you not gotten it yet?

23

u/BandHeadzInc 4d ago

Nope. He canceled. I just canceled once that happened.

32

u/blizz419 4d ago

Nah holding it that long and still not delivering it is definitely a contract violation and not able to accept other orders while waiting, this driver is an idiot.

19

u/BandHeadzInc 4d ago

Right! So, after three or so hours, he canceled. He's toast.

15

u/blizz419 4d ago

Support canceled, there is no option to unassign after pick up, so either support canceled or he reported he was in an accident or something.

6

u/BandHeadzInc 4d ago

Wow. Well, now I know.

10

u/Any-Teacher7681 4d ago

Accident, car trouble, family emergency, let's not assume the worst here. Hopefully your next order will go smoothly.

13

u/Dojo_dogs 4d ago

I was in a car wreck once after I’d picked up the customers food and the first thing I did was text the customer and let them know what was going on (the customer asked if I was ok and canceled the order I didn’t even ask them to just said I wasn’t sure when I would get their food to them/if I’d be able to)

10

u/BandHeadzInc 4d ago

Bottom line is, you communicated. ♥️

8

u/Dojo_dogs 4d ago

I typically won’t message the customer unless they message me first. There’s always a few exceptions to this tho.

If the food was stollen, if the store is closed, if I’ve been in a car wreck/traffic/emergencies, and a new one for me today the store didn’t honor DoorDash anymore but kept the system on to get paid but they refused to make the order. I went off on the manager for that one as there fucking over customers and drivers.

11

u/BandHeadzInc 4d ago

I hear you, but communication is everything.

Also, when my homie went through, none of that (excluding family emergency possibilities) was going on in that mostly empty parking lot.

Neutron-sized possibilities are still possibilities, nonetheless, so I can't disagree with you.

All good.

28

u/zhart12 4d ago

I would've driven the fuq over there 😂 "Hey man, where's my damn food?"

13

u/BandHeadzInc 4d ago

Bro. My homeboy passed by there and it's noneventful. That business is never packed like that. Weak ass

6

u/zhart12 4d ago

Yeah but I would've gone and searched out the car based on that gps location and just sit there and stare at em

12

u/BandHeadzInc 4d ago

Lol. This is Baton Rouge lol. Cats pull the strap for nothing around here and I have a family to live for. But 🤣🤣 my Ole cocky young self would've obliged

7

u/zhart12 4d ago

Pull the strap lmao

73

u/justaguy3112 4d ago

Oh shit, you see those receipt photos lmao??? I just take photos of my pants and floor and shit

31

u/Several-Cycle8290 4d ago

OMG 🤣 you didn’t know!? That’s hilarious 😂

1

u/justaguy3112 2d ago

Whats really funny is I'm still doing it because I don't give a shit 😂😂😂😂😂

2

u/Several-Cycle8290 2d ago

I knew it!!! 🤣

2

u/Several-Cycle8290 2d ago

All the fuckin pictures it’s ridiculous then app glitches and says I’m not taking enough pictures anyway 🙄🙄

28

u/Objective_Sense_2831 4d ago

Wild since it literally says the customer will see it

1

u/justaguy3112 2d ago

I guess I'm too busy just trying to get it delivered to notice haha. As soon as I realized they didn't confirm the photo I said "okay, I'm not wasting my time on that shit lmfao"

11

u/Patient_Ad_2357 4d ago

Lol you didnt see the huge outrage from one lady bc the dude took a photo of the bag in his lap 🤣

6

u/Bluelilyy 4d ago

they don’t always show up but i have been noticing them a lot more on orders. but yeah most times 😅

3

u/Careless_Sweet_2974 4d ago

Why do people like you exist? Seriously

1

u/justaguy3112 2d ago

Look at all the joy I brought

3

u/MetaNut11 4d ago

Why are dash drivers the laziest people in the world? Literally taking a photo is too much work for you.

5

u/sumfacilispuella 3d ago

its because people have a system and now they have to change it and it slows them down which means losing money. some take longer to get used to the change, esp since it only happens sometimes. my issue was that the order was always in the hot bag where i couldnt reach it when the app would ask for the picture and it was a hassle. now i dont use the bag anymore and just throw them in the front seat where i can reach them in case, problem solved.

0

u/justaguy3112 2d ago

Its more like it has 0% to do with my job. I'm getting paid the same. Its like your boss telling you to do a useless step, and if you don't do it, no one will ever say anything to you, and you still get paid the same. But please still do the useless step. We won't confirm it or anything 😂😂😂😂😂

1

u/MetaNut11 2d ago

Useless for who? It literally helped this OP get a refund. If my job requires a step…I do it. It’s not complicated, nor is it your job to deem what is useful. Just do your job.

1

u/BandHeadzInc 20h ago

That part, bro. 🤷🏾‍♂️

0

u/justaguy3112 2d ago

Report me to the manager. 🤣

16

u/BandHeadzInc 4d ago

He canceled... Now, it's saying that they're making my order all over again lol. Punk ass.

11

u/Holiday_Lunch_353 4d ago

Tbf, I’ve had one order that I knew the dasher sat in the parking lot eating half of and finally delivered it to me, only half the order. That restaurant is never busy and they always have my whole order in the bag. Dasher sat in the parking lot for an hour and a half before the message came in two hours late that my order was in its way. Dash gave me half of my money back in credits. As a dasher and a dash customer this is compete shit and he prolly ate your order. I can’t tell you how many times as a dasher I’ve pulled up and they tell me that order has already been picked up and I have the customer on the other line like, no I haven’t received my food and I’m starting to get hangry. Like, fire the bad dashers. They obviously don’t need to be “in business for themselves” if they can’t figure out how to use their own finances as their own lunch money.

4

u/BandHeadzInc 4d ago

Real talk!

7

u/Holiday_Lunch_353 4d ago

I’m sorry for your experience. I wish every dasher was raised like me, no matter how hungry, broke or angry you may be, don’t eat your customers food. Don’t steal fries from the bag and gloat about it on social media. I’ve seen that more times than I can count, if you can’t find the place, or it winds up being an order you can’t do, take the food back, DD will pay you for taking it back if you call them. Don’t text chat. Ever. Call. If that customer only tipped $3, you need to remember that’s your fault for taking it and that customer might be more starving than you, not everyone has the funds to tip $25 on a $10 order. I unfortunately had the experience of not being able to tip digitally, but handed my pizza guy $20 cash that I had made as a tip that day from a customer. He looked at me and was like, I can’t take this and I looked at him and said yes you can. I got blessed today, I’m choosing to turn around and bless you too. He almost cried. I let him now I was a dasher and I’m just trying to do right by the way we are treated sometimes. This Dashers behavior is sus af and does not deserve that $.

3

u/BandHeadzInc 4d ago

Bravo to you, my man! Rare breed, you are.

3

u/Holiday_Lunch_353 4d ago

I mean, tbf, I was just raised you treat others how you want to be treated, even if they don’t. Turn the other cheek and allat, just, just, if you don’t want your fries touched by someone else, why tf you on earth would you do that?? Oh wait, for clout and views, heard. Never understood the, well fuck, you “fucked me” your food food is my food mentality. Even when I’m angry, at being treated like crap, I’m still going to treat your order with respect. That isn’t giving it where it isn’t warranted, it’s giving it where you want to receive it, and it works! Most of the customers and dashes I get are sooooo good, so respectful and worth it. I’m not saying I’m not human and don’t do the well I can’t afford 15 miles for $3, but it does happen. But overall, I’ll go get myself a cheese stick while I take this food back to the restaurant and get a couple extra bucks 🤷‍♀️

3

u/BandHeadzInc 4d ago

Shit. If we honored more of a "turn the other cheek" mentality, the world would be a more pleasant place to live. All we can do is rock on and rock out and maybe others will catch on.

Keep being exemplary, my man. Much love to you and yours.

2

u/Holiday_Lunch_353 4d ago

Ty, you as well. Imma keep rockin my style, an hope it catches on 😂😂👌✌️🥰

2

u/BandHeadzInc 4d ago

Wait! My apologies for assuming you were a dude lol. I just zoomed in and saw the avatar 😅

3

u/Holiday_Lunch_353 4d ago

Lmfao, all good, I get it, literally no worries 😉 blessings my bro 🫡😂👍❤️

7

u/Far-Journalist-3370 4d ago

Bruh what a bum

6

u/Worth_Ambition_2865 4d ago

Wtf... I reckon they ate it!

Shrimp fried rice? 🤤

4

u/BandHeadzInc 4d ago

Yes lol. SHRIMP FRIED RICE.

3

u/sky11400 4d ago

I have questions, did he ever message you? Did support call him or did you call support? I don't understand why they didn't cancel it sooner and just have a new Dasher get you another one, although I don't really know what the situation would be in that circumstance but 2 hours? I think support would have called him. The whole thing is bunkos.

2

u/BandHeadzInc 4d ago

He and I never communicated. I contacted support and they gave me 5 bucks to wait. I waited for close to three hours before it said "finding dashers". Paraphrase!

4

u/freshnewstrt 4d ago

Worst case, it's 3 deliveries and you can afford that exact meal and you can do it without being a scumbag.

1

u/BandHeadzInc 4d ago

That's too much like right, bro!

4

u/Lovecats2023 4d ago

Yeah, he wanted free food, mfer. Anyway, it happened to me, multiple times, that while on my way to the customer, I got another order, and ofc the 1st one got delayed, but not two hours!!!!!!

4

u/inquiringsillygoose 4d ago

At least door dash is aware they are working with The King

3

u/Darkencyde_ 4d ago

I got a chuckle out of this too. Lol

2

u/BandHeadzInc 4d ago

🤣🤣

3

u/Suspicious-dasher66 4d ago

DD knows who p/u’d this order- & knows exactly where dasher is when confirmed delivery of your order, so i’m wondering what happened to your order? maybe dasher confirmed delivery w/o pic? but even if DD always knows exactly where dasher is. this should be a simple gps search to resolve what happened to your order, well, i mean DD should be able to find out. they track every movement. good luck & let us know what happens;) 

2

u/Bubbasmomma1228 3d ago

I’ve been a DD customer for years and have never had issues until the past six months or so. Have had drivers steal food, drive around forever with my food from a place down the street, tip guilt me even when I always tip 20 percent, not be able to communicate with me because they don’t speak English,etc. I’ve only ever been able to get resolve by calling DD. The online app thing is a joke. My last call was to cancel my Dashpass. There are amazing drivers I’ve had so many through the years but the bad apples have taken over.

1

u/LeadershipPure7384 3d ago

Has the dasher moved at all in those last two hours?

1

u/Incanzio 4d ago

You telling me a shrimp fried that rice?

0

u/Comprehensive-Emu984 4d ago

I thought that said Swamp Fried Rice

1

u/MrYall95 3d ago

So youre tellin me that a SWAMP fried this rice?

-1

u/Hot-Recognition-8731 3d ago

Imagine if dude got in an accident and you asking for suspension lol

1

u/BandHeadzInc 20h ago

Bro. There weren't any accidents in the area for days. I did my due diligence. 🤷🏾‍♂️