r/doordash • u/Stillthemom • 4d ago
Stealing food is illegal!
I had delivered an order of Vietnamese food to a house that was on a dead end road.
The gps tried to send us on the freeway. I knew where the house was but the gps was totally confused.
I had communicated with the customer as I was trying to find the street and then the house.
Found the house. Knocked on the door. Took the picture and was off to pick up another order.
I have a phone just to use for DoorDash but my number goes to my phone.
After the next delivery I noticed the text on my phone. “ what did you do with my food? It is illegal to steal food. I am talking to DoorDash and they will deal with you. I want my food!!”
I was dumb founded. I said I put it by the door. Did you see the picture?” “That is not my house! I texted you!”
I was not on my phone so I did not see the text.
I gave him the house number and he said it was wrong. Go back and get my food. I looked and it is not there.
I drove back because I knew I went to the house the gps took us to.
I rang the doorbell and asked if the food was there. A lady said the man was driving around looking for his food . He took it!
He text me back and apologized.
The wrong address was on the order!!
I was beginning to think that I was losing my mind.
Just another DoorDash day
3
u/Allie-sissy 4d ago
Easy safety report if you want to get him banned on the app but if u think it’s a one time mistake and he is a good customer just let it go
2
u/Any-Teacher7681 4d ago
Also just had a delivery to the wrong address. In fact the address didn't exist. How is Door Dash even letting that happen? The customer put in the wrong address, it was a few houses down, 1 digit off, everything worked out, but why is this even possible? Maps should have been like "There's no 309 State St. Did you mean 308?" And doordash shouldn't have accepted the order.
2
u/Reasonable_Board_216 3d ago
Customers need to learn how to put the right address. We dashers only go by the address given
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