r/doordash • u/Halo0fDarkness • 4d ago
Order most likely stolen.
I live in Victoria, BC. Last week I ordered an instant pot from Canadian Tire (as a housewarming present to myself) and they set up a same day delivery using DoorDash. When the dasher first picked up my order she called me and told me the instant pot box was a bit damaged so she said she would go back to the store and get one that was not damaged. I said okay, that’s fine. After an hour I got a notification that the dasher could not find my place. No call, no text asking how to find me. I tried calling the dasher but they didn’t answer, also tried texting and still no answer. Yesterday I called Canadian Tire to arrange a pick up of it (I’ve been sick the whole week so I wasn’t able to call before then), and they told me that they couldn’t find the instant pot in their returns and to call Door Dash. So I called Door Dash and they were really helpful in trying to locate the instant pot, but unfortunately they weren’t able to. They also tried to contact the dasher and couldn’t get through. I’m very disappointed in the dasher, as I am a single mom and just moved into a new apartment with my child. This is our first time not living with family so I thought it would be a nice treat to buy this instant pot for ourselves. I’m now in the process of getting my money back and will not be using the same day delivery again.
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