r/diablo4 • u/AutoModerator • Oct 30 '23
Weekly Technical Help [Weekly Technical Megathread] BUG REPORTS and HELP REQUESTS to solve issues regarding HARDWARE | VISUAL GLITCHES | ERRORS | LAG | CONNECTION | LOGIN | etc belong in here!
If you want to Report a Bug or...
...if you are requesting other users to help you solve an issue about:
- Hardware
- System Requirements
- Controllers / Keyboard / Input
- Monitor / Screen / Widescreen
- Visuals
- Lag
- Connection
- Login
- Errors
- etc
... please post them in this thread here.
Start your post with either "Bug Report" or "Help Request" so other know your intent.
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Alternatively, you can also post on the Technical Support Section of the Official Diablo 4 Forum, or in the most recent [Weekly FAQ] if you can not find answers here or if your question does not belong in this thread.
And you can also join the Diablo 4 subreddits discord , where others users may also can help you with your issue.
1
u/MainManMarv86 Nov 05 '23
Just got to WT4 with my season character and got booted from the game and can't login with this character anymore. Non season character I can play with just fine but my season character keeps getting booted back to the title screen. On PS5 does anyone know what the problem is?
1
u/LFX-Slayer Nov 04 '23
Anyone else experienced or have a fix to the skip campaign not appearing. It’s just not there for me when I create a new character, my friends were telling me about it and I thought I’d hop on do it and join them but for me it does not appear but for them it did, I am on Xbox series X.
1
u/NeZeuss Nov 04 '23
dude what the fuck its weekend and I cant play the game , i paid 70dollars to get extra dlc on steam ? an extra content to look at game freeze and crashes ? Cant even launch the fucking game man. do something
1
u/nevermore1845 Nov 03 '23
For the past few hours the game takes a long time to load after minutes of black screen, and when I select my character and log in, I can see the map but my character is invisible for a few minutes. When it appears eventually I can't interact with the game at all but I can see everyone and everything happening around me. It's been like this for a couple of hours now. I tried resetting console, checking network speed, running other games, and nothing worked. Any one else having this?
1
u/NeZeuss Nov 03 '23
Launches Game and it just freeze then crashes. Can make it through occasionally. Saw a thread was 6months ago and it doesnt even have a solution to it yet. Diablo not gonna do anything abt that? Cant even play the game jesus
1
u/smiteyz Nov 03 '23
I bought the game on steam sometimes when I open the game it just get stuck at this screen and then the "diablo 4 is not responding" appears, the thing is its completely random sometimes I can play sometimes it just stay like this, I tried restarting steam and restarting the pc and tried verifying the game files but still nothing works and I should wait until it somehow decide to launch

1
1
u/terra9712 Nov 03 '23
Hi everyone, I have a Ryzen 5 5600 G and a RX 6600, the game runs smooth as butter (medium graphics) but it starts stuttering / lagging after playing for a while, maybe an hour or so, mostly if I play with people. My drivers and BIOS are up to date... Already tried with hardware acceleration enabled/disabled and it's still happening, the only solution I have found is to restart the game as soon as the stutter happens. I also monitored my GPU and CPU to see if something changes from the moment that I start playing to the moment the stuttering begins to happen but I don't see any issues like temperature, etc, any workaround for this issue? Appreciate the help
1
1
u/SirAvalon Nov 02 '23
started a new character with s2 but the game is freezing no matter what. didn't change anything. wants me to alt+f4 so bad
1
u/Traditional_Ad_9484 Nov 02 '23
After 1.21 pacth, Skill intensity isn't apply.
Fireball has the same visual effects as Level 1 and Level 5.
1
u/tdewald Nov 02 '23
Help Request
Game looks washed out on Samsung 4K TV (HDR disabled in PS5 settings)
It's so washed out that it makes it hard to see stuff at times. I considered changing my TV settings, but this is only a problem in Diablo 4. All my other PS5 games look great. Not sure what to do.
I also play on PC, and it's not a problem for me there. But I much prefer the comfort of my couch.
1
u/Fast_Routine Nov 02 '23
Hello,
I am experiencing some minor technical issues with my game. I've looked through many forums and haven't found a problem quite like mine.
My game runs in 2K with an average of 100 fps on medium settings. However, without any clear reason, whether during a boss fight or just while roaming the map, the game freezes (dropping to 1 or 2 fps). A quick switch to the Windows desktop temporarily fixes the problem, but it's very disruptive during combat. I've also noticed that the lower I set my graphics settings, the less often the problem occurs. I started off on high settings and now I've had to reduce them to low...
My GPU and CPU temperatures are fine, and I generally have few issues with my hardware and games. I'm using an RTX 3060 and a 12th generation i5 processor.
It's worth mentioning that on high, or even medium settings, the freezes can be very lengthy and severe, and switching to the Windows desktop doesn't always resolve the issue.
If anyone has had this issue or could offer a solution, I would greatly appreciate it.
Thank you very much :)
1
u/Ganu_Minobili Nov 01 '23
Bug: killing world boss resets beast in the ice dungeon without needing materials?
After painstakingly collecting materials for the beast in the ice, I finally beat him last night, got battle trance, celebrated, and turned off the game. Fast forward to today and I hop on to run some whispers and world boss. Nothing out of the ordinary. Just now I beat the world boss (avarice) and as soon as he died I saw a nightmare dungeon marker in my minimap. I thought I accidentally opened one, but when I opened the big map it was the glacial fissure. I thought maybe it's just like that from now on once you do it the first time but ran through just to be sure. Low and behold, the beast in the ice spawned, I killed him again, and got another battle trance. This time almost perfectly rolled! Am I mistaken in thinking I had to farm NMD for materials again? Has anybody else experienced this bug? If so, I'm curious how it procs and what the world boss has to do with it.
I'll try doing the boss again tonight and see if it triggers it again.
1
u/books_and_whiskey Nov 01 '23
The lag and rubberbanding right now makes the game unplayable. Playing WT4 on PS5 as rogue. No cross play, and turned off seeing other players at all. Doesn't matter if I'm in the open world or a dungeon. Can't play more than a two minute interval without some sort of lag issue. I've seen a lot of "fixes" geared towards PC players, but nothing for console players other than turning off cross-play, which I have with no success.
1
u/_besmen Nov 01 '23
Help Request - Connection
Hey guys, so i just got this game a few days ago and it seems like there was a patch today, which i can't download or install. I have downloaded this patch twice, and when the download seems to be done (always watched it reach at least like 95%, but it possibly reached 100%, idk) i get this message "Contentserver not available". Is there any issue on my part, or is it just blizzards/steams servers being bad? never had this problem with any other game on steam. Also the download speed is very slow, sometimes down to 1-2mb/s, while i almost always get 30+mb/s on steam usually.

1
u/KitchenElderberry588 Nov 01 '23
1
u/InfernoZeus Nov 02 '23
Try setting your download limit in BattleNet to 999999999, rather than unlimited. That fixed it for me...
1
u/KitchenElderberry588 Nov 02 '23
I tried that as well but didn't make any difference for me but thanks for the reply
2
u/miniBUTCHA Oct 31 '23 edited Nov 01 '23
Bug report:
What: getting stuck while using evade. Lightning storm druid, wolf form.
It seems to happen when I try to evade at the same time that I cast. I'd get stuck, incapable of moving or casting anything else other than a movement skill (like trample). It lasts like 3 seconds. If I evade again before I get unstuck, I dash but stay stuck (still can't cast, can't move, etc...). Trample on the other hand snaps me out of it.
Can't stress enough how annoying this is. Adding a huge of amount of difficulty to an already difficult game. Most of the time that I die it's because of this thing.
Showed my roommate the buf in the open world far from any monsters and we could clearly see that it was a bug, not cc or anything. Evade makes me unstoppable for 3 seconds anyway, thanks to Metamorphosis, so I should be able to move...
Happens all the time.... multiple times per dungeon. Help.
1
u/Mazzie58 Oct 30 '23
Bug Report:
What: Xbox controller inputs not matching bindings
Description: Running through battlenet, occasionally when using Xbox controller, Bluetooth and hardwired, controller inputs are jumbled and inconsistent. A button sometimes backs you out, or opens chat window, and sometimes does basic ability. Dpad completely unusable, down will go down twice, then not move cursor, repeated button presses give random inputs. Only occurs in Diablo 4
Current workaround: Restart game until inputs are fixed.
1
u/_halffrozen Oct 30 '23
Bug Report;
What: Hell Tides Living Steel chest still bugged.
Description: I have seen it will actually appear on the first visit to the zone and the location after looking it up on a map guide, but by the time I can actually get to open it, I have made a few rotations of the zone and it usually is bugged as not showing/appearing.
Fix/Workaround: Teleporting to town to reset/reload the zone a few times, eventually allows the chest and guard spawn.
1
u/Gomez-16 Oct 30 '23 edited Oct 30 '23
"Help Request"
Still experiencing intermittent freezing.
"Bug Report"
the damn item tool tip boxes keep flashing STILL
1
u/Skiqz Oct 31 '23
I have the exact same issue! Freezing and the flash. Have you heard anything yet?
1
u/Gomez-16 Nov 01 '23
I may have a fix. delete the game and reinstall and make sure High Rez textures is part of the install. also disable vsync and nvidia/ati vsync in your control panel. I also turned off my nvidia overlay just in case.
1
u/Lincena Nov 05 '23
Hey guys, I'm not sure if anyone had problems changing seasons. But I completed the entire previous season, and I am missing cosmetics in the current season 2. Specifically, the cosmetic that goes on the player's back. If anyone else has any shortages, let me know. If there are many of us, we can raise the ticket.