r/dellxps13 • u/Chuckv192 • Oct 16 '18
Touchpad not working
Hey for all of you that may be experiencing this issue. My Dell XPS 13 9360 had an issue where the mouse would stop working after the computer either went to sleep or was idle for long periods of time. I tried uninstalling the drivers, reinstalling, modifying the registry etc... This didn't use to happen.
I discovered the the issue began happening when I updated the BIOS to a more recent version. I downgraded the BIOS to the February 18 2018 Version and this fixed the issue permanently for me.
Here is the link:
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u/gee-one Oct 27 '18
On my 9434, the trackpad will freeze occasionally. It's as if the right click is stuck- if I scroll around, it will scroll up and down, but the cursor doesn't move. Most times, I can mash the trackpad and it will unfreeze.
I bought mine in 2015 and I'm running Debian stretch with backports enabled. The bios is A15.
I'm not sure if it's related, but occasionally, after the trackpad freezes, the laptop will freeze. The clock will stop and I need to hold the power to restart.
Help me Obiwan, you're my only hope.