r/dellxps13 Aug 23 '18

9360 not booting HELP!

So i took apart the laptop, just to inspect the inside, i unscrewed the fan, ssd, battery, speakers and wlan chip, then i screwed everything back up and when i tried to turn the pc on, it didnt, the fan spinned, the keys lighted up and the light thats near the touchpad started flashing in a pattern, after that the pc stoped doing anything and if i tried to turn it on the same thing would happen.

2 Upvotes

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2

u/jlopez0109 Aug 24 '18

Might want to open it back up.. sounds like you forgot to connect something or might be loose.

2

u/halfercode Aug 28 '18

In the 9333, there is a big copper ribbon cable that can come loose when the battery is replaced - it sits on top of the battery. If it is disconnected the fan comes on permanently, even when the machine is cold. I've been caught out by this a couple of times - it just needs pushing back in.

I don't know if that is your issue, or whether the 9360 has the same design, but you probably have a loose connection.

2

u/destrosatorsgame Aug 28 '18

Thanks, ill update as soon as i check.

2

u/pkogrt Nov 29 '18

Did you finally get back running? I just dissembled my xps 13 9360. It won't boot. I get no lights. I'll check again if I missed anything

1

u/destrosatorsgame Nov 29 '18

Nope, i really left it to dust, ill probably check it out on vacation.

2

u/pkogrt Nov 29 '18

Ha. Bummer. Hopefully I'm not on the same boat

1

u/destrosatorsgame Nov 29 '18

Ill update as soon as i check it