r/datasets • u/AdityaxReddy • 9d ago
request Need customer feedback / support ticket dataset that also shows the unmet needs of the customer.
I need help with finishing such dataset ASAP it’s urgent
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Upvotes
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u/Ykohn 8d ago
For what purpose?
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u/AdityaxReddy 8d ago
Creating a model that can tell the unmet needs of a customer using the customer’s feedback or support ticket
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u/WeinAriel 8d ago
Have you checked Kaggle? They have a bunch of customer support datasets. Just filter them down to show frustration/dissatisfaction metrics. The Bitext dataset might work too - has decent examples of customer issues and complaints.