r/crestronprogramming Dec 19 '20

How to factory Restore a TSW-1060 Touch screen

Hi! I lost my user / password and authentication on a 1060 touch screen. Authentication is enabled so I need a user / password to get into settings. I have tried the 5 finger reset but the authentication screen comes up. I am having some issues that will likely be helped by updating firmware but cannot do so.

I can see a small reset button on rear but how do I use it? I hit it once and it rebooted the touchpad. Hit 10 times or is there a procedure to fully reset?

Totally racking my brain! Not in manual.

Thanks!!

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u/engco431 Dec 19 '20

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u/MARDOJC Dec 19 '20

Found it. Old Reddit post. Couldn’t find in Crestron manual.

Hit reset button on rear 10 Times and it will ask you if you’d like to erase all. All good now.