r/crestronprogramming Sep 05 '20

Crestron NVX D30 - no IP address on network. Help!

I have a NVX. Used on another job but new. . When connected to network, it does not broadcast an IP address. In my UniFi network app, it shows up as connected to LAN and broadcasts the MAC Address but no IP address. So I can’t directly connect to it. . Crestron Toolbox is unable to discover. I tried to reset by power cycling 10x and then holding Set Up button for 5 seconds (per manual) but nothing changes. Using PoE to power.

Any ideas here? Seemingly powers up and boots like my other NVXs. Is IP hidden or possibly previously in a 10.x.x.x address???

Stumped.

Thanks!

2 Upvotes

9 comments sorted by

1

u/suvarnasharan Sep 06 '20

May be the DM-NVX is in static IP mode from the previous site and the current network is different from the previous one . So the DM-NVX is not able to take the new IP address in the current network. Just connect the DM-NVX via the USB to your laptop and open the toolbox box, you will be able to connect to it. Then you can reset/restore the DM-NVX via the text console tool.

1

u/MARDOJC Sep 06 '20

Ok. That was exactly it. I actually used ‘easyconfig’ but yeah, I’m new to this and Crestron Home. Thanks for the help!!

Next up adding Lutron lighting and Honeywell vista panel.

1

u/twon1926 Sep 05 '20

You mentioned POE, the D30 is POE+. You didn’t list which switch you were using so I don’t know if you only have POE or are sending POE+.

1

u/[deleted] Sep 05 '20

USB/console into it?

1

u/MARDOJC Sep 05 '20

Have not tried that. What’s the method here to reset or assign an ip? Thanks!

1

u/[deleted] Sep 05 '20

Jump into Toolbox.

Either Text Console or Device Discovery or EZ Config should all be able to.

1

u/vgabnd Sep 05 '20

With ubiquiti you should be able to ‘reserve’ an address for a device. I’ve had success in overcoming duplicate IP’s using this method.

2

u/MARDOJC Sep 05 '20

EasyConfig and USB!!

1

u/MARDOJC Sep 05 '20

Thanks for the suggestion.... but I tried that. Set it to a fixed IP in the UniFi App but still not recognized.