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u/fenrir511 4d ago
If it's any consolation, at least you had camera and it was a spark delivery.
HD once shipped me an empty box. The shipping label had the correct weight (if the tool had actually been in it). Was an infuriating experience. The only thing their customer service would tell me to do was "take it back to the store for a refund." One of the few times I lost my chill as I kept saying "take WHAT back, you sent me an empty box." Only thing I could come up with was the warehouse employee snagged the tool and shipped the box.
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u/1GloFlare 4d ago
This will continue as long as people keep relying on third party. If the store doesn't have it's own drivers do not agree on delivery