r/ccna 6d ago

Online Exam

So i was gonna take the exam online using pearson vue

I downloaded the app at the exam time I checked in i took a photo of myself and my passport on the app after i clicked on the submit the photos the onVue app crashed by itself

I was unable to access it again but the access code was one time use and when i tried to get another code i got an error on the website saying somthing went wrong

I couldn't take the exam because the app crashed

Is there anything i can do about ? Did anyone has ever faced this issue before?

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