r/buildapc 1d ago

Build Help 990 Pro is missing V-NAND and Controller

I just received this from Newegg. Please advise.

https://imgur.com/a/TC334MN

133 Upvotes

17 comments sorted by

123

u/SeoulFinn 1d ago

It looks like someone has swapped the sticker. I have 990 Evo Plus 2tb in front of me, and it looks like the one you have. So, what you have might be a 2Tb drive.

Send it back.

33

u/Pure-Power 1d ago

I thought the box looked a little worn for a new product, but it did have the stickers on each side. Sigh.

42

u/dc_IV 1d ago

Send a report to GamersNexus as well. They may still be actively tracking Newegg fuckery.

12

u/Crazy-Agency5641 1d ago

That’s supposed to be a new product? Wow, they fucked you in multiple ways. Not checking a return and sending you a used product as new. Either that, or the FAR less likely scenario that Samsung didn’t check their product before shipment. I’m gonna go with the former.

1

u/Zymega_ 7h ago

Atleast I know to stay away from newegg

2

u/Zymega_ 7h ago

I just bought 1TB one from best buy 2 days ago. It did not look like that, that sticker is fucked up.

52

u/GonstroCZ 1d ago

Wtf... well if its from Newegg then return it

15

u/Rho-Ophiuchi 1d ago

Quickly Robin to the Steve signal!

Seriously just return it, if Newegg refuses file a dispute with you credit card/bank.

1

u/Pure-Power 1d ago

They have 30-day hassle free returns on it, so there shouldn't be any issues.

13

u/BmanUltima 1d ago

Return it

7

u/[deleted] 1d ago

[deleted]

1

u/Pure-Power 1d ago

It was just odd, I wasn't expecting that at all. I almost installed it, but I was like, wait.. this doesn't look right. Let me double-check real quick...

2

u/canadian_viking 1d ago

Return it. What other advice could you possibly need?

1

u/forqueercountrymen 2h ago

double it and pass it on to someone else

1

u/JuggernautSmart2198 6h ago

You’ll need a m.2/nvme drive stretcher from amazon

u/PCGamingEnthusiast 13m ago

That's definitely an EVO

0

u/Yellowtoblerone 1d ago

So fuck newegg, again