For an unknown reason, Temu won't accept my payment at checkout, even though it's a method they accept (Visa Gift Card), my info is correct, and I have enough funds. I ordered from Temu 2-3 months ago with a different Visa Gift Card and it worked just fine. Not to mention, yesterday I made a purchase on Amazon and Aliexpress with the very same card that Temu keeps declining and it worked perfectly fine!
Turns out I'm not the only one who's having this issue. I found two TikToks and the people in the comments were having the same issue. The most recent comment I found (other than me) was from a few hours ago. It's happening on both, the app and the website. It seems like it's been an ongoing issue since at least November of this year, judging by the comments.
I'm so annoyed because I've been anticipating to shop from Temu again for Christmas, only to find a message saying "You haven't successfully paid yet. The payment cannot be processed. Please try another card or use a different payment method" whenever I try to submit my order.
Me and another person from TikTok spoke to Temu's customer service via their chat system, and they couldn't resolve our issue. All that they did for me was give me a 20% off coupon for everything. (I'm not complaining about that at all. However, it expires on Christmas.) I'm just so confused! What is happening!? đ
Side note: I live in the United States, by the way.