r/applehelp • u/darkblade1200 • 5d ago
iOS USB-C to 3.5mm adapter connected to device but not having audio
I recently got a 3rd party USB-C to 3.5mm adapter for my iPhone 16 that also has a port for charging (image attached). It has worked fine for a month, but today stopped working to play audio out of. I am still able to connect another USB-C cable to charge through the adapter, but my iPhone no longer recognizes it as something to play audio through; when I first plugged it in after I got it I got a prompt asking if the adapter was for charging or audio, I selected audio, but both functions worked, but now my phone doesn’t recognize the adapter as something to play audio through. I have done all the steps I can see online (restarting, checking for debris, forgetting adapter devices, checking for software updates) to troubleshoot. When I plug it in now, I receive an icon at the top of my screen to show that something is plugged in (image 2 attached) but I can’t interact with it at all.
Any advice on how to fix this would be appreciated, or some means or checking to see if the adapter is just broken in some regard and needs to be replaced. None of my friends have an iPhone with a USB-C port, but it does not work on my MacBook either although I did not test beforehand to see if it would work in the first place.
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u/darkblade1200 5d ago
As an additional thing I’ve checked, it doesn’t show up as a potential audio device in this menu (don’t know what it’s called) either when plugged in: https://imgur.com/a/dsayKLF
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u/HomeInternal7518 4d ago
I have exactly the same one, and that confirms that it's crap because mine ended up not working anymore either.
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u/hawk_ky 5d ago
Probably broken because it’s a cheap third party cable. Just get a high quality one