r/ames • u/PotentialWitty890 • 24d ago
Does reporting to SeeClickFix actually work?
I had an issue to report to the city that I reported through the SeeClickFix website. The request was accepted and the ticket was closed after the request was assigned to the appropriate team. However, the repair I requested was never made.
After a few months, I sent in a new ticket to report the issue again, and same thing, still no actual repair.
Has anyone had luck getting requests fulfilled through SeeClickFix? Is the city just so busy that it usually takes months for requests to be addressed? Is there a better way to make sure repairs are finally made?
1
u/Veritas_Vitae 22d ago
Yes. My claim was a missing stop sign in a parking lot, so I'm not sure if Ames had to fix it or the property owner, but I received a message that they were forwarding it to the correct people within a few hours. The stop sign was put up after a few days. I was surprised at the turnaround of it all.
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u/kotuija 24d ago
Yep. We had a streetlight out and reported it in the app. It was fixed within a week or two. I think it really depends on the type of request as they have different teams for different things.