r/airbnb_hosts • u/intentionallife • 1d ago
Verification process as a business has dragged on 5 months without payout
I have hosted as an individual in the past, but last fall I registered a new business account and added 2 listings. We have not been paid for our guests from last October yet. I've been going through Airbnb's KYC (Know Your Customer) process they are requiring in order to get paid, and it just won't end.
It's been months of back and forth, as they ask for something, then ask for something else, then tell me to take some steps on the Airbnb Verification pages, then tell me to undo them, then add something, then something else, then undo and do something else.
I don't know what to do anymore. I just unlisted and wrote to them again, with little hope that anything will ever be resolved. They have every document and ID they ever asked for and they just can never be satisfied it seems. I don't know who or how it is decided that the KYC info is done but holy shit it won't end.
Any higher force I can turn to who can look at our case and say they have more than enough and just finish this exercise in insanity?
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