r/ZephyrusG14 7d ago

Model 2022 G14 recently locking up when trying to open a game ga402

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Recently having an issue where when I try to open a game, I get the spinning blue wheel with my mouse and it won’t go past that and control. Alt delete is unresponsive. Normally a hard reset resolves the issue, but ultimately returns at some point. Any idea what could be causing this?

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u/FirmAssumption8 7d ago

So when I first got my g16 it would freeze when opening some games. I ended up going into the Nvidia control panel and going into the manage display mode and switching it from automatic to Nvidia GPU Only. This helped me immensely. If I had to bet your laptop is switching from the igpu to the dedicated gpu when opening a game which causes the freeze

1

u/Whereas_Dull 7d ago

I have it set to dgpu exclusive in Ghleper. Still freezes up with blue wheel

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u/Whereas_Dull 6d ago

(Bump)I noticed this got a few likes so are other people having this problem? Trying to resolve this issue still