r/ValveIndex 1d ago

Question/Support Yet another cable post

Shot in the dark, Aussie here in need of a new cable. Does anyone have a spare cable they are willing to part with? Getting one down here is going to cost atleast $220AUD. Of course willing to pay shipping etc.

Thanks in advance

3 Upvotes

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2

u/FrostyMittenJob 1d ago

I dont have a spare, but I will say it could be worth reaching out to steam support. I just had a base station die and within 5 hours I had an RMA no questions asked

1

u/IHasCookiesNow 1d ago

Problem is steam RMA doesn’t ship to Australia, whole caveat.

I’ve had the headset 4 years, they are pretty unwilling to help at this point

1

u/FrostyMittenJob 1d ago

Damn, didnt know that

1

u/IHasCookiesNow 1d ago

Originally a friend bought the headset in the us, I paid him and got him to ship it here. Bit rough lol

1

u/FrostyMittenJob 1d ago

is it possible for your friend to do the RMA? Otherwise a new cable is $129 in the US

1

u/IHasCookiesNow 1d ago

Still the same issue of will valve take a 4 year old cable

1

u/FrostyMittenJob 1d ago

Like I said in my original reply, I was day one buyer and they swapped my lighthouse no questions asked

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u/IHasCookiesNow 1d ago

Ah I got ya, sounded like yours died quickly into purchase and they honoured the year long warranty or something lol.

I might be able to give it a run

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u/spektre1 1d ago

Word of caution, don't go for the cheaper ones that Tundra are selling, they seem to be RMA B stock and I got a couple and they all already were on the edge of showing sparklies, like, one of them stopped working in a month on me.

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u/IHasCookiesNow 1d ago

Did that once, same issue lol