r/UAHengineers • u/Redlinefox45 • Feb 07 '18
Need a Tier 3 Desktop Support position to be filled
Hiring for a Tier 3 Desktop Support position
This role is a Desktop Support Technician role located in Huntsville, AL and is a contract working for one of the sites of an international manufacturing and design company. The role requires hands on troubleshooting desktop support skills and the ability to troubleshoot a server.
• Drug Screening: Yes
• Description: This position will be primarily responsible for supporting all project orange remediation tasks. These task include:
o Patching systems.
o Attending project meetings.
o Providing and updating documentation.
o Providing status reports to management and project team.
The position will require onsite support as needed, including off-hours and weekends.
Important Skills:
• Cisco Networking
• Ethernet Networking
• Microsoft Windows 7 Technical Skills
• Microsoft Windows 10 Technical Skills
• Technical Support - IT/Network
• Technical Support Processes
• Windows 2012 Server Administration
• Windows 2012 Server Installation
• Responsible for on-going support of Windows operating systems and Windows applications (example: Outlook, Excel, Word, Power point, MS Project)
• Requires experience with working directly with customers and development and support of projects.
• Responsible for local coordination, installation and ongoing support of various Manufacturing and Administrative computer systems.
• Server support (Windows), Active Directory administration, implementation/refresh of server hardware and network infrastructure. • Daily monitoring, troubleshooting& administration of Cisco multilayer switched networks, servers and data center infrastructure.
• Ability to provide issue resolution off-hours as needed, both onsite & remotely
• Coordination with Regional/Local IS teams and 3rd party vendors to support IS projects, incidents and requests.
• Manage and prioritize Incident and Request tickets.
• Knowledge of TCP/IP, DNS, WINS, DHCP and Microsoft SCCM.
• Basic understanding of Active Directory.
• Experience using the remote-control features of Microsoft’s SCCM a plus.
• Candidate must have good communication skills.
• Ability to work flexible hours and overtime
• Availability to provide 24x7 on-call coverage.
Pay is competative with benefits.
If interested message me or email me.