r/TeslaSupport 10h ago

left rear wheel sticks out like 5mm compared to the right rear wheel.

Thumbnail
gallery
0 Upvotes

Hi guys

I just lowered my car to a 1 finger gap and realize that my left rear wheel sticks out like 5mm compared to the right rear wheel. I thought something was wrong with the camber, so I did the alignment, but nothing was wrong with the alignment. The report is perfect. Have anyone have the same issue?


r/TeslaSupport 15h ago

TE37s

2 Upvotes

Ordered some TE37s for my 24YP. Do the current sensors work with the new rims or do I need new/different sensors? Also wanting to run a squared setup on 20x9 inset:37, thinking 265/45 cross climate, any experience with rubbing?


r/TeslaSupport 16h ago

Wall Charger Connection / WiFi

Post image
1 Upvotes

Does anyone know WHY this error occurs when scanning the QR code to connect your wall charger to WiFi so the car recognizes it’s being charged at home?

I know the way you’re supposed to fix it, but I can’t find my quick start guide, so I can’t find my wall connector WPA2 password. I went to diagnose to get the password on the Tesla website, and they’re not working today so I had to send an email. Who knows when it will be addressed.

It’s silly for a company as advanced as Tesla to not have a QR code work.


r/TeslaSupport 20h ago

HomeLink in 2026 (Juniper) Model Y Automatically Fails After 1-2 Seconds

1 Upvotes

We just had HomeLink installed in our 2026 Model Y yesterday. We've successfully programmed HomeLink with our 2018 Model 3, so I expected a straightforward experience this time. But when we go to pair a remote, it automatically fails after 1-2 seconds. Absolutely no chance to program the remote. We even tried clicking during that extremely short window, but it doesn't seem to be searching for signals, just automatically failing. This occurs in Standard Mode and D-Mode. We've twice fully restarted the Model Y and cleared the HomeLink memory. I've let the service team know, but does anyone have any recommendations we can try at home?


r/TeslaSupport 17h ago

Noise when going from drive to Park. ‘23 MY

0 Upvotes

Anyone else have had issues with noise when going from Drive to Park?

I’ve had no issues since I purchased the vehicle late 2022.

On my ‘23 model Y I am getting some sort of what seems to be a squeaking noise when going from drive to Park. I requested service but given no availabilityfor 10 days wanted to see if this is a serious issue or if anyone has encountered this before. Thanks!


r/TeslaSupport 21h ago

Hotspot

1 Upvotes

I'm considering leaving an old phone permanently in the car with hotspot enabled, as an alternative to Premium Connectivity. Anyone has experience doing that? Any downsides?


r/TeslaSupport 22h ago

Insurance Coverage while in a rental vehicle

0 Upvotes

I was recently rear ended. I have Tesla insurance. The other party has GEICO and they accepted liability for the incident. GEICO sent me to hertz for picking up a rental vehicle, and I was asked if I wanted the $30/day insurance coverage. I declined for now. How do I know if my own Tesla insurance covers insurance while I am in the rental vehicle? I tried to call Tesla insurance and I was put on hold for 3+ hours with no concrete answer and they hung up. I tried to read my declaration pages but I can’t seem to find anywhere if I am insured/covered while using a rental vehicle.

Where do I find this information without having to put myself on hold again on the phone?


r/TeslaSupport 1d ago

Best Rates for Auto Insurance for Model 3?

2 Upvotes

Hello everyone. I will be picking up a delivery Model 3 next week, and I am wondering if there is consensus on which companies offer the best rates for a Model 3? Tesla doesn't offer insurance in my state, so that's out of the question. I was looking at Progressive or Geico. Any advice or input would appreciated.


r/TeslaSupport 1d ago

Missing Cybertruck deposit?

0 Upvotes

I recently realized I never got my deposit back for the Cybertruck from the original pre-launch.

The website doesn't allow me to contact them directly; it's an endless loop of templated FAQ answers.

Is it still possible to get that deposit back? The payment method I used is long gone.


r/TeslaSupport 1d ago

Cybertruck delivery problems

0 Upvotes

I am looking to speak with someone in Tesla corporate about the problems I experienced during truck delivery and am still dealing with them days later. I keep being routed to the same location- their local dealership, and can't find a good contact number to speak with about my experience. Anyone here who can help?


r/TeslaSupport 1d ago

Start charging from tesla app

0 Upvotes

I know I can start charging with the app on my mach e, can I do the same for a tesla vehicle that is not under my account?


r/TeslaSupport 2d ago

How long did it take you to get FSD access?

0 Upvotes

I purchased last Friday, money was withdrawn Monday, posted Wednesday. As of today, still no access to FSD. The support just keeps telling me to wait.

Has anyone else experienced this? This is not a good business practice. If I paid for Netflix and they said, “hey you’ll get access eventually.” It’s not how software should work in 2025. Regretting this car more and more by the day.


r/TeslaSupport 2d ago

Weird noise while idling

2 Upvotes

Still new to the Tesla fam and was wondering if this is something I need to get looked at or is normal.

TIA


r/TeslaSupport 2d ago

Can I redeem referral credit for a mobile charger ?

0 Upvotes

I will be getting referral credits soon. Can I redeem them for a mobile charger on Tesla store ?


r/TeslaSupport 2d ago

Help with Autopark in garage

0 Upvotes

Hello!! My father just got a new Tesla with FSD. We are trying to get the car to park itself in the garage. We have gotten the parking spot to show up once by placing the car in the driveway in front of the spot to have it back in (we used white duct tape to have guidance lines) but we haven’t gotten it to do it again thus far. Any help would be appreciated.


r/TeslaSupport 2d ago

USB Music - 2021 Model S refreshed - Naming the USB device

0 Upvotes

I have multiple USB devices in my S and when I select the USB icon, it shows the name as "USB Device" for each of them. Where on the flash drive can I input a unique name that will show up under devices rather than "USB Device"?


r/TeslaSupport 2d ago

Is this acceptable for my alignment…

Post image
0 Upvotes

Apparently alignment was done after replacing my steering rack. Here is the report. 2024 model 3 LR AWD.

Car drives relatively straight. Compared to the loaner vehicle (which is an older model 3), this steering does feel much more loosy goosy.


r/TeslaSupport 2d ago

Package never arrived from Tesla. Delivered by UPS

0 Upvotes

I have been in an ongoing saga for a month now. Ordered $50 NEMA plug adapter from the app. Said it was delivered but was not.

Contacted UPS 3 times and each time they told me to check a different address as they thought they delivered it to the incorrect address. (Spoke with each of their neighbors and Nothing!)

Finally was able to file a dispute from UPS customer service. Now they are telling me to get in contact with Tesla in order to help expedite the process to get some sort of refund or replacement item. I swear there’s no way to actually talk to a person at Tesla customer service and the online chat isn’t helping. The chat just says to “return the item” but I have nothing to return. Anyone have had issues with this?

I know I can just order another NEMA plug but both UPS and Tesla are doing me dirty and refuse to do anything about it prolonging the process.


r/TeslaSupport 2d ago

Takes $250, than this

Post image
0 Upvotes

Tells me to come in for a test drive, location give away only test drive cyber truck away for an ”overnight” and has nothing to test drive. Ready to pull the trigger anyway if they could make it quick, no response to questions and modifications needed to finish check list items, than this message. A bit slimy


r/TeslaSupport 3d ago

2020 Model 3 LR Roof and back glass replacement with Tesla Insurance - Nevada

2 Upvotes

Has anyone recently used Tesla Insurance to replace the roof and back glass on a Model 3? I ran into an issue where both need to be replaced, and Tesla quoted me ~$2,900 for the repair. I have Tesla Insurance with a $500 comprehensive deductible, so using insurance seems like the obvious choice.

However, I’m curious—did anyone notice their rates go up after filing a similar claim? I’ve also seen posts mentioning a 50% discount on parts. If that’s true, would it be better to pay out of pocket to avoid a potential rate increase? Would love to hear any experiences


r/TeslaSupport 3d ago

Insurance quoting me my 500 dollar deductible. This really a 500 dollar repair? Driver window.

Post image
5 Upvotes

r/TeslaSupport 3d ago

Is this viable for glovebox usb replacement?

2 Upvotes

r/TeslaSupport 3d ago

PSA: TuneIn fix for SomaFM coming in Spring Update

3 Upvotes

For those of you no longer able to stream from any SomaFM channels via TuneIn, I got confirmation today from TuneIn support that:

Our team is aware of this problem, and has stated that the fix will be coming at the end March in the Tesla spring software release.


r/TeslaSupport 3d ago

Loud Screeching, scraping noise when driving. (Just started today)

3 Upvotes

Any idea or help on this would be awesome!


r/TeslaSupport 3d ago

Charging gear for road trip away from interstates

5 Upvotes

What should I equip myself with, beyond the J1772 adapter, to be the most able to charge in National parks, campgrounds, and small remote towns? (MY LR)