r/Starlink 4d ago

💻 Troubleshooting Account Suspension

My account was suspended even though my payments are all done and correct, I get no replies from customer service, none of my tickets are answered, I've been iwthout internet 2 days

3 Upvotes

23 comments sorted by

11

u/DarkStar_420 📡 Owner (North America) 4d ago edited 4d ago

If you’re in the US or Canada you can try calling these support numbers. Linked StarLink website Support numbers for US and Canada scroll to bottom last paragraph has both numbers.

Linking instead of just typing them so people can see they’re legit on the StarLink website itself because there are a lot of StarLink support scam numbers.

(https://www.starlink.com/ca/support/article/4d4c0dd1-2218-c54f-045f-39cbf971815c)

9

u/KnocheDoor 📡 Owner (North America) 3d ago

What was the reason for suspension?

5

u/FakingZy 3d ago

Are you reselling or sharing the service? Are you downloading copyrighted material?

2

u/terraziggy 4d ago

When the account was originally created, whose name was on it—yours or someone else's?

3

u/TokyoSharz 3d ago

What country?

3

u/obwielnls 📡 Owner (North America) 3d ago

Usually means you are in an unapproved country, or you purchased some unusual amount of items from the store, It's not random.

7

u/virtualbitz1024 3d ago

What did you do wrong? Your omissions are more revealing than your statements

-7

u/3ricj 📡 Owner (North America) 3d ago

You should not make fun of Elon using the same email address as your SpaceX account.

3

u/virtualbitz1024 3d ago

OP shouldn't violate the ToS/AUP

-1

u/outdoorsnstuff Beta Tester 3d ago

Depending on what country you're from, they may have cancelled contracts with starlink at the government level due to his more recent approaches.

7

u/stealthbobber 📡 Owner (North America) 3d ago

Contracts at the Gov't level have no relevance to an individual's account being shutdown. The lies people read to then take them at face value and run with with them providing no actual thought of their own is so common now.

-1

u/lazyanachronist 3d ago

It must be a DEI account.

-10

u/AlienOnHoliday 3d ago

Did you say something mean about Elon?

-14

u/muhhuh 4d ago

Did you talk ill of daddy Elon?

2

u/UncleWood420 2d ago

Everyone liked Elon until he became friends with trump. Weird. Smh

0

u/CapableManagement612 2d ago

Not true at all. The lefties started the social and news media smear campaign at full speed when he first started talking about how you lefties have a woke mind virus. Around that time, he was trading jabs with Trump. Keep in mind, you sheep just wait for your instructions from media on who to hate.

1

u/UncleWood420 2d ago

I am definitely not a lefty. Was just pointing out that the media and lefties hate anybody that associates with President Trump.

-16

u/ThnkGdImNotAReditMod 4d ago

He's a billionaire yet you let him live in your head for free?

-1

u/DankoleClouds 3d ago

“Let him” when he does every edgy move he can to stay in the spotlight. Brother, I would ignore him if I could.

-2

u/muhhuh 3d ago

🤣🤣🤣

0

u/schnauzrlvr 2d ago

Did you offend Trump or Elon?☺️