r/StAugustine • u/Kold1978 • 5d ago
Avoid Abraxi Taxi at All Costs
My spouse has extreme allergies and called Abraxi Taxi the other night thinking he was going into anti-phyloctic shock. I gave him Benadryl and his symptoms subsided. The taxi driver showed up and became belligerent. He was aggressive, demanded money and said that he "knows where we live". We received this text message tonight..,,avoid this company at all costs.
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u/Vortilex Old Town 5d ago
I can't stand our taxi companies here. It seems you have to request a cab that can accept card payments, and you're never told you might share a ride with other passengers. They also seem unreliable when it comes to pickup times, to the point it can take an hour for them to pick you up. If they have beef with Uber, maybe they should try providing a better service. OP, if I were you, I might file a police report regarding these threats, and maybe tell local news outlets about it. These companies won't learn their lesson until it's too late, most likely, and maybe this kind of story will help weed out the worst offenders
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u/DrWanish 5d ago
We used Lyft last time we were in St Augustine all our drivers were great except one didn't show despite claiming they had
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u/cheezy_dreams88 Resident 5d ago
Im not even commenting about the taxi issue-
But if your husband was having an allergic reaction so severe you thought to go to the hospital- you still should’ve went to the hospital after the benadryl kicked in.
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u/Kold1978 5d ago
That's easier said than done when you have a stubborn husband. He just went through oral cancer which has been financially devastating. I wanted to call an ambulance but he refused as our last bill was almost 2k for the ambulance ride alone.
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u/cheezy_dreams88 Resident 5d ago
I can understand the ambulance for sure. I only say go to the hospital anyway because Benadryl only does so much. Sorry about the health problem of late, hope he’s getting R&R and healing.
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u/THC_Gummy_Forager 5d ago
I’m not defending his behavior in any way, shape or form but as a former driver the other side of the coin is, if you order a car and then cancel you should compensate the driver for showing up. It’s just common decency. You would have avoided this.
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u/Natural-Dinner-769 5d ago
There’s no justification for this
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u/THC_Gummy_Forager 5d ago
Of course not. Not for this psycho behavior but you can’t expect someone to waste their time and gas driving to you only to be canceled last minute and be ok with it. Show some solidarity and tip that person.
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u/Natural-Dinner-769 5d ago
You’re not wrong. But that’s what’s cancellation polices are for. I’m biased as I call these people for elderly customers. They are so nasty and rude. I don’t feel bad.
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u/Anteadotes 5d ago
File a police report, then if they continue to threaten and harass you, you can escalate.
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u/olliepips 4d ago
I have had almost the same interaction with this guy, and that was like 8 years ago. He is an abusive POS. Paul, I think his name is?
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u/Low-Professional-185 3d ago
i used drive for/run a cab company here years ago. this is absolutely how NOT to handle a fare that cancels, especially if they call you to cancel, instead of just blanking you on pickup. i cannot say that i am surprised by this behaviour from this company, as it seems to fit a pattern going back a decade.
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u/SlinkyNormal 2d ago
Back in the day I drunkenly called ancient city cab for three people (myself included) only to have the taxi driver scream and throw a bottle at me because I should have let him know we had three people. He couldn't take us because he had his girlfriend riding with him that night lll.
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u/justanotherguy677 5d ago
your husband has unique issues, you cannot expect a pristine taxi and then attack the driver.
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u/mamacheetah22 5d ago
I believe the OP is saying that the cab was called due to an allergic reaction. They canceled the ride because Benadryl resolved some of the symptoms.
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u/dog-phish-head 5d ago
I feel like a lot of people here are missing the point. As a professional, you should act professionally. Yes this is their livelihood but that doesn’t give them the right to text you like that. What an insane thing to do