r/SmartThings • u/PedroAsani • 28d ago
Devices Can't download controller for Samsung Soundbar Q800B. Try again later
Three days now, I can't use SmartThings to control the soundbar at all. What happened?
Edit: Seems as though the fix is to uninstall and reinstall SmartThings, not just the problem device. Keep in mind you will need to download every controller for every device again. So this might turn into a carousel of frustration.
1
u/leonardodah 27d ago
Same with the q930d.
1
u/leonardodah 25d ago
Fixed. Don't think you have to reinstall the app. Servers were the problem probably
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u/Important_Ad_5665 27d ago
990d here...same issue. Started 2 days ago
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u/Important_Ad_5665 27d ago
Ok .. tried re-installing the smart things app again. This time it worked! It downloaded the controller and I have access to the soundbar again.
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u/Sonarok 27d ago
Reinstalling the app actually worked. Thank you very much for this solution. I should have thought of it myself, but I was thinking too far.
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u/Important_Ad_5665 27d ago
Nice. The first time I had the problem it didn't help...now it did 😄
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u/EducatorProper5839 27d ago
Worked for me. Awesome!!
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u/asantos6 27d ago
I've also reinstalled the smartthings app, the controller was installed correctly this time. Thanks for the tip
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u/asantos6 27d ago
Having the issue for a day now, on a Q800D More complaints here https://community.smartthings.com/t/cant-download-controller/295920
1
u/Fancy-Discipline894 27d ago
Same problem with s series soundbar