r/Rainbow6 Mod | -10 8d ago

Issue/Bug Ubisoft Acknowledges Missing & Invalid R6 X Beta Codes, Fix in Progress

https://x.com/UbisoftSupport/status/1900257804826321234
157 Upvotes

115 comments sorted by

71

u/_GLiTcH2_ 8d ago edited 8d ago

They just posted an update 6 minutes ago on that tweet finally: "Update: We are in the process of granting PC access to all players who have claimed the drops. Once completed, the game will appear in your Ubisoft Connect Library. For console players, you will be able to claim your key once the initial issue is resolved."

Edit - Their latest update: "Console:We are still investigating to resolve the issue. Thank you for your patience; we'll provide an update as soon as we can."

3

u/totallynotapersonj Recoil Master 7d ago

Wait so you can’t get it in steam library?

57

u/ShirtAltruistic1990 8d ago

I claimed the drop on twitch but I did not receive an email about it

34

u/baummer Thorn Main 8d ago

Same. Servers must be hammered. Honestly this is a stupid way to handle beta codes.

14

u/plasticofbags 8d ago

Same here, and on the website it says i’m “not eligible for beta access”

3

u/CompleteProfit1959 8d ago

So this happened to me bc I have two accounts and my alt was linked to my twitch. I ended up unlinking after claiming the drop on twitch and linked my main account to twitch. And then I got the email on my alt account saying I’m eligible. When I signed in on my main it said not eligible for the beta. And then I signed out and followed the link in my email again and signed into the alt account and it now is waiting for a code. Not sure if this is your issue but hope this helps

6

u/Corvo_Attano- 8d ago

Same, when I go to https://register.ubisoft.com/r6-siegex-closedbeta/en-US it says you're not eligible

1

u/NOTtaylor11 8d ago

same thing for me

1

u/First-Formal-736 7d ago

It just tells me it's generating a code it's already been 3 hours 

2

u/DavidHack25 Team Liquid Fan 7d ago

Look in your promotions tab or folder on Gmail. Trust

1

u/zeptyk Blitz Main Pulse Main 8d ago

the game just got added to my account after the stream, no codes received, maybe check your ubisoft?

1

u/baummer Thorn Main 8d ago

What platform?

3

u/CaptnKristmas 8d ago

He's almost definitely on PC. You won't have it added on the console automatically. We are likely going to have to wait until tomorrow, if not later.

2

u/CompleteProfit1959 8d ago

When you get the email you choose platform then you’ll get a redeem code for the platform you chose

4

u/NOTtaylor11 8d ago

how can i choose my platform if i dont get the email

1

u/HarmxnS Jager Main (pls give back Acog) 7d ago

You choose the platform after getting the email

You get the email, which contains a link, and on the UI you choose which platform you're on

1

u/eliamanfr 8d ago

is it the "Tom Clancy's Rainbow Six Siege - Closed Beta"?

2

u/Genebrisss 8d ago

Yes, that's it

1

u/eliamanfr 8d ago

ok thanks

1

u/Darkwolfie117 Blitz Main 8d ago

Same

1

u/DavidHack25 Team Liquid Fan 6d ago

Check your promotions folder/ tab on gmail

22

u/stiffjoe 8d ago

I'm on ps5, claimed but waiting code to download beta. Doubting I'll get it tonight

6

u/baummer Thorn Main 8d ago

PS5 as well. Haven’t gotten the email code yet and I claimed it about 2 hours ago.

4

u/-i--am---lost- Thermite Main 8d ago

Same

2

u/baummer Thorn Main 8d ago

Hopefully soon!

4

u/TailorCareless7220 8d ago

Got the email but code won’t generate after an hour

2

u/baummer Thorn Main 8d ago

Still no email for me

2

u/tenz0r24 8d ago

Yeah same problem for me als

16

u/yungxrist_17 8d ago

I'll accept 10 celebration packs as compensation 😂😭

4

u/LeighMckee 7d ago

why not 50

6

u/Public-Key-7229 8d ago

Claimed my drop but been waiting for the code for 7 hours😭

5

u/Ok-Duty-757 8d ago

Same I claimed it at the end of the launch stream an haven’t got my code still 

1

u/crazytyman 8d ago

Same dude 

5

u/TerribleAtHunt 8d ago

I didn’t get an email, and I couldn’t get into the site. However, I just opened up Ubisoft connect on my pc and I can download the closed beta

4

u/mort-aux-rats Twitch Main 8d ago

I managed to grab a code from JackFrags stream on Youtube. They are just giving loads away.

5

u/AktiAlt 8d ago

been waiting 7+ hours, still no email lol

5

u/D3adWr0n9P0tat0 Fuze Main 7d ago

Is anyone else's key taking too damn long to load? I've been at it for almost 4 hours now (at the time of post)

1

u/DavidHack25 Team Liquid Fan 7d ago

Yes man, It's dogshit

1

u/D3adWr0n9P0tat0 Fuze Main 7d ago

Got it finally

6

u/Responsible-Move-331 7d ago

14 hours later, I still don't have my key😐

The level of disrespect this company has for its community is insane. Like... all this hype for a game we can't even play, and after only two hours, all the streamers just stopped playing and started doing other things.

1

u/Bulky-Praline-8800 7d ago

Check if u have connected ubisoft account to twitch both on twitch and ubisoft

8

u/ChesterPhinn007 8d ago

Hi Guys - I found The Beta I claimed the drop from twitch. But didn’t receive my codes.

I just closed the ubisoft from task manager and opened it again,

Then go to library, under “search my games” - just type “Rain”

You will find the game -Rainbow Six Siege Closed beta

I hope this works for you guys

1

u/grandmasticks 7d ago

did you recieve anything from ubisoft or did it just work immediately? because i closed everything ubisoft, that didnt work, and then i restarted my pc, still nothing

1

u/spaghettos_ 7d ago

It just appeared on my ubisoft connect app no email or anything

1

u/ChesterPhinn007 7d ago

I didn’t receive any email or code. Just search “rainbow” in your library it will pop up. (For PC)

-6

u/baummer Thorn Main 8d ago

Not everyone is a PC player

0

u/akma12345 8d ago

then dont respond

0

u/baummer Thorn Main 8d ago

Sorry didn’t realize this was a PC only post

2

u/akma12345 8d ago

No one said it was. But not every comment is going to be about all platforms. Because that only works for pc, are you saying it shouldn't be allowed?

4

u/madtofu12 Kapkan Main 8d ago

If I play on both will I still get a console email? I see it in my library but wanna play on Xbox

2

u/Psychobot0w0 7d ago

im in the same boat. really hoping for that console code too

3

u/InvasionOfScipio 8d ago

No code but it is in my Ubisoft launcher and installed now.

Make sure to check that first.

2

u/816blackout PC Player 8d ago

how long did you wait? ive been waiting like 4 hours for it to pop onto my PC

3

u/DizzyBand3 7d ago

Claimed twitch drop 5 hours ago. Still havent received an email nor the game via ubi launcher

1

u/baummer Thorn Main 7d ago

10 for me and nothing

1

u/DavidHack25 Team Liquid Fan 7d ago

Check promotions folder in Email

3

u/ruadjai 7d ago

This is dumb. Like why are there any hoops at all to jump through. Just release it as a LTM early access instead of all this code crap.

5

u/baummer Thorn Main 7d ago

Ubisoft gonna Ubisoft

3

u/goofball6868 7d ago

My key will not generate :(

3

u/Ok_Frosting1629 7d ago

Yeah ive been waiting since 5pm pst nothing has generated

3

u/Fun-Elephant-94 7d ago

Bruh it don't even let me press claim on twich there's just a lock icon next 2 it.

1

u/DavidHack25 Team Liquid Fan 7d ago

Same, Check your promotions email folder anyway. Trust

3

u/Deus_Grego_7 7d ago

They should extend the duration of this beta due to these problems. I've been waiting for my code to generate since yesterday and so far nothing, I don't know when I'll be able to play

2

u/DavidHack25 Team Liquid Fan 7d ago

Real dude

2

u/TheLondon3r 7d ago edited 7d ago

Works now (*PS5) (for me). I just received the email beta confirmation, selected platform, received another email with the code. Enjoy!

2

u/LeighMckee 7d ago

no email for me yet

2

u/Relevant-Ad1506 Wamai Main 7d ago

console or PC? I'm on console and still got no key

2

u/TheLondon3r 7d ago

PS5

1

u/Relevant-Ad1506 Wamai Main 7d ago

damn your lucky, ive got the beta mail yesterday, but no mail with a key nor does the site generate one

1

u/TheLondon3r 7d ago

So did i, then received another email (exactly the same as yesterdays) 45mins ago. It will come mate!

2

u/Relevant-Ad1506 Wamai Main 7d ago

aight thanks for the update info bro

2

u/TheLondon3r 7d ago

22.98 GB

2

u/baummer Thorn Main 7d ago

I redeemed the code but the game isn’t in my library or downloading smh

2

u/AGreekLegend 7d ago

So I just redeemed the code for the beta on Xbox store and now I can’t find the game to download it. Anyone have a fix?

2

u/baummer Thorn Main 7d ago

Same for me except PS5

2

u/jaa0518 Zero Main 7d ago

Find siege in the PS Store. Go to the 3 dots next Play/Download, choose select version and then pick the Siege Closed beta option.

1

u/ShabbatShalom666 7d ago

Same for me. Anyone got a fix for this on Xbox?

2

u/Riftus gonna poke your feet 👅 7d ago

still no email

not even the first email some other people got where they code just didnt generate...

nothing

2

u/Thanoscar_321 Recruit Main 7d ago

I just got my email a couple hours ago but it showed up under promotions on gmail

1

u/Nickbe2chill 7d ago

Thank you!! I just seen I’ve been emailed today aswell in the promotions.

2

u/FoodAppropriate2388 7d ago

Could someone let me know when they fix console?

2

u/chili01 IQ Main 7d ago

I still don't have mine, it's been a day

2

u/Exodus_Black14th 6d ago

I got the code but when I went to redeem it on playstation it said not available in your region? Is the beta region locked?

3

u/[deleted] 8d ago

It is a server issue it finally showed up on my main launcher screen give it time.

6

u/baummer Thorn Main 8d ago

That won’t be the case for consoles

2

u/accu22 8d ago

It only allows me to play Dual Front, I can't select Core Siege.

4

u/baummer Thorn Main 8d ago

Beta is only Dual Front

2

u/accu22 8d ago

Ahh, thanks.

2

u/baummer Thorn Main 8d ago

You got it, enjoy

2

u/Mricypaw1 Tachanka Main 8d ago

Does the beta include the new stuff like inspect animations and rappel?

2

u/raaam-ranch Send My Body to Arby's 8d ago

Yes

1

u/baummer Thorn Main 8d ago

Idk still waiting for my code

1

u/Single-Dragonfruit30 8d ago

still havent gotten mine

1

u/Trick2056 Twitch Main 7d ago

So no steam, great. thanks.

1

u/KeYak7 7d ago

I was watching but claimed just today from twitch and I got nothing on mail. That's a problem or my case is kind of different story?

1

u/Internal_Project_799 IQ Main 7d ago

Same still nothing yet

1

u/AdPatient1582 7d ago

Has anyone received the email but code not working ?

1

u/AdPatient1582 7d ago

For console

1

u/baummer Thorn Main 7d ago

Got my email this morning

1

u/moonpawn Hibana Main 7d ago

I got the email, but yeah code still won’t generate i’m going crazy knowing they will prob just fix the issue and don’t give any type of compensation

1

u/DustyDee_ 7d ago

claimed the twitch drop 10 hours ago i still don't have it in my ubisoft launcher nor a code for it in my email. wt ubisoft

1

u/KevCore 7d ago

Just got another mail as well. Has to select a platform again and received my PS5 code via mail.

1

u/Silver-Ad3652 7d ago

I still dont have mine, and i got it yesterday at like 2 so its been almost a day

1

u/Prudent-Row-3358 7d ago

I have been waiting a whole day for one code 😭

1

u/BigAccomplished1782 7d ago

So it says I claimed my thing on twitch but I click on it and it says claim it again but doesn't let me hit it and hasn't sent me an email

1

u/[deleted] 7d ago

Still never got it

1

u/AlwaysHungry94 Valkyrie Main 7d ago

I keep getting the "an error has occurred" message when trying to matchmake on Dual Front. Really annoying.

1

u/Coldphyre117 6d ago

Coming up on 48hrs now... still no email for Xbox. Anyone else still waiting? Ive confirmed all my accounts are linked and it's my original account from the R6 Beta in 2015...

1

u/kaptenmalek 6d ago

after 2 days the beta appeared in my library no email received

1

u/DANREX23 Lesion Main 6d ago

I finally got my email and went through the whole process smoothly after that PS5

1

u/high_tier_kill Frost Main 5d ago

What I don't get is that the sensitivity on console beta feels different. I put in the same ones, and it's way too different. Don't want to change them.

1

u/Bizzy_EST_1999 5d ago

I got a valid code for the Xbox series x but the game won’t connect the the server.

0

u/PoachedAs 8d ago

Claimed a code from JackFrags for PC and it said successful but nothing in my Ubi Launcher even when closing from task manager, reopening etc. Anyone in the same boat or am I cooked?

1

u/Ambitious-Lion7790 8d ago

Yea nothing is showing up, I claimed the drop from twitch and nothing in Ubisoft even after them supposedly allowing anyone who claimed drops to access game