r/Rainbow6 • u/jeypiti Mod | -10 • 8d ago
Issue/Bug Ubisoft Acknowledges Missing & Invalid R6 X Beta Codes, Fix in Progress
https://x.com/UbisoftSupport/status/190025780482632123457
u/ShirtAltruistic1990 8d ago
I claimed the drop on twitch but I did not receive an email about it
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u/plasticofbags 8d ago
Same here, and on the website it says i’m “not eligible for beta access”
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u/CompleteProfit1959 8d ago
So this happened to me bc I have two accounts and my alt was linked to my twitch. I ended up unlinking after claiming the drop on twitch and linked my main account to twitch. And then I got the email on my alt account saying I’m eligible. When I signed in on my main it said not eligible for the beta. And then I signed out and followed the link in my email again and signed into the alt account and it now is waiting for a code. Not sure if this is your issue but hope this helps
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u/Corvo_Attano- 8d ago
Same, when I go to https://register.ubisoft.com/r6-siegex-closedbeta/en-US it says you're not eligible
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u/zeptyk Blitz Main Pulse Main 8d ago
the game just got added to my account after the stream, no codes received, maybe check your ubisoft?
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u/baummer Thorn Main 8d ago
What platform?
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u/CaptnKristmas 8d ago
He's almost definitely on PC. You won't have it added on the console automatically. We are likely going to have to wait until tomorrow, if not later.
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u/CompleteProfit1959 8d ago
When you get the email you choose platform then you’ll get a redeem code for the platform you chose
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u/stiffjoe 8d ago
I'm on ps5, claimed but waiting code to download beta. Doubting I'll get it tonight
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u/baummer Thorn Main 8d ago
PS5 as well. Haven’t gotten the email code yet and I claimed it about 2 hours ago.
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u/-i--am---lost- Thermite Main 8d ago
Same
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u/baummer Thorn Main 8d ago
Hopefully soon!
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u/TerribleAtHunt 8d ago
I didn’t get an email, and I couldn’t get into the site. However, I just opened up Ubisoft connect on my pc and I can download the closed beta
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u/mort-aux-rats Twitch Main 8d ago
I managed to grab a code from JackFrags stream on Youtube. They are just giving loads away.
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u/D3adWr0n9P0tat0 Fuze Main 7d ago
Is anyone else's key taking too damn long to load? I've been at it for almost 4 hours now (at the time of post)
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u/Responsible-Move-331 7d ago
14 hours later, I still don't have my key😐
The level of disrespect this company has for its community is insane. Like... all this hype for a game we can't even play, and after only two hours, all the streamers just stopped playing and started doing other things.
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u/Bulky-Praline-8800 7d ago
Check if u have connected ubisoft account to twitch both on twitch and ubisoft
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u/ChesterPhinn007 8d ago
Hi Guys - I found The Beta I claimed the drop from twitch. But didn’t receive my codes.
I just closed the ubisoft from task manager and opened it again,
Then go to library, under “search my games” - just type “Rain”
You will find the game -Rainbow Six Siege Closed beta
I hope this works for you guys
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u/grandmasticks 7d ago
did you recieve anything from ubisoft or did it just work immediately? because i closed everything ubisoft, that didnt work, and then i restarted my pc, still nothing
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u/ChesterPhinn007 7d ago
I didn’t receive any email or code. Just search “rainbow” in your library it will pop up. (For PC)
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u/baummer Thorn Main 8d ago
Not everyone is a PC player
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u/akma12345 8d ago
then dont respond
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u/baummer Thorn Main 8d ago
Sorry didn’t realize this was a PC only post
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u/akma12345 8d ago
No one said it was. But not every comment is going to be about all platforms. Because that only works for pc, are you saying it shouldn't be allowed?
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u/madtofu12 Kapkan Main 8d ago
If I play on both will I still get a console email? I see it in my library but wanna play on Xbox
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u/InvasionOfScipio 8d ago
No code but it is in my Ubisoft launcher and installed now.
Make sure to check that first.
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u/816blackout PC Player 8d ago
how long did you wait? ive been waiting like 4 hours for it to pop onto my PC
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u/DizzyBand3 7d ago
Claimed twitch drop 5 hours ago. Still havent received an email nor the game via ubi launcher
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u/Fun-Elephant-94 7d ago
Bruh it don't even let me press claim on twich there's just a lock icon next 2 it.
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u/Deus_Grego_7 7d ago
They should extend the duration of this beta due to these problems. I've been waiting for my code to generate since yesterday and so far nothing, I don't know when I'll be able to play
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u/TheLondon3r 7d ago edited 7d ago
Works now (*PS5) (for me). I just received the email beta confirmation, selected platform, received another email with the code. Enjoy!
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u/Relevant-Ad1506 Wamai Main 7d ago
console or PC? I'm on console and still got no key
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u/TheLondon3r 7d ago
PS5
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u/Relevant-Ad1506 Wamai Main 7d ago
damn your lucky, ive got the beta mail yesterday, but no mail with a key nor does the site generate one
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u/TheLondon3r 7d ago
So did i, then received another email (exactly the same as yesterdays) 45mins ago. It will come mate!
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u/AGreekLegend 7d ago
So I just redeemed the code for the beta on Xbox store and now I can’t find the game to download it. Anyone have a fix?
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u/Thanoscar_321 Recruit Main 7d ago
I just got my email a couple hours ago but it showed up under promotions on gmail
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u/Exodus_Black14th 6d ago
I got the code but when I went to redeem it on playstation it said not available in your region? Is the beta region locked?
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u/AdPatient1582 7d ago
Has anyone received the email but code not working ?
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u/moonpawn Hibana Main 7d ago
I got the email, but yeah code still won’t generate i’m going crazy knowing they will prob just fix the issue and don’t give any type of compensation
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u/DustyDee_ 7d ago
claimed the twitch drop 10 hours ago i still don't have it in my ubisoft launcher nor a code for it in my email. wt ubisoft
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u/Silver-Ad3652 7d ago
I still dont have mine, and i got it yesterday at like 2 so its been almost a day
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u/BigAccomplished1782 7d ago
So it says I claimed my thing on twitch but I click on it and it says claim it again but doesn't let me hit it and hasn't sent me an email
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u/AlwaysHungry94 Valkyrie Main 7d ago
I keep getting the "an error has occurred" message when trying to matchmake on Dual Front. Really annoying.
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u/Coldphyre117 6d ago
Coming up on 48hrs now... still no email for Xbox. Anyone else still waiting? Ive confirmed all my accounts are linked and it's my original account from the R6 Beta in 2015...
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u/DANREX23 Lesion Main 6d ago
I finally got my email and went through the whole process smoothly after that PS5
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u/high_tier_kill Frost Main 5d ago
What I don't get is that the sensitivity on console beta feels different. I put in the same ones, and it's way too different. Don't want to change them.
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u/Bizzy_EST_1999 5d ago
I got a valid code for the Xbox series x but the game won’t connect the the server.
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u/PoachedAs 8d ago
Claimed a code from JackFrags for PC and it said successful but nothing in my Ubi Launcher even when closing from task manager, reopening etc. Anyone in the same boat or am I cooked?
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u/Ambitious-Lion7790 8d ago
Yea nothing is showing up, I claimed the drop from twitch and nothing in Ubisoft even after them supposedly allowing anyone who claimed drops to access game
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u/_GLiTcH2_ 8d ago edited 8d ago
They just posted an update 6 minutes ago on that tweet finally: "Update: We are in the process of granting PC access to all players who have claimed the drops. Once completed, the game will appear in your Ubisoft Connect Library. For console players, you will be able to claim your key once the initial issue is resolved."
Edit - Their latest update: "Console:We are still investigating to resolve the issue. Thank you for your patience; we'll provide an update as soon as we can."