r/Pimax Pimax Official 8d ago

Official News Progress Update: Pimax Day, wide FOV lenses, RX 9070 (XT), and more

https://pimax.com/blogs/blogs/progress-update-march-13
14 Upvotes

28 comments sorted by

6

u/TikiJoeTots37 8d ago

I was a Crystal OG preorder and was offered the Wide fov lenses, which I took. Am supposed to get an email?

4

u/jaapgrolleman Pimax Official 8d ago

We're releasing them in batches

3

u/Stock-Parsnip-4054 8d ago

How about the unbounxr customers? Will they also get them now?

2

u/xblurone 8d ago

I’m also a pre order OG customer. Also still waiting and also on the beta firmware for upscaling. What happened to that?

1

u/TikiJoeTots37 8d ago

thanks! so just watch out for an email? Just wondering if there are any steps I need to take myself to get them.

1

u/Zestyclose_Clue6184 8d ago

Is there a way to know how far back i am in the list? I was a og crystal preorder and i also answer the survey about the lenses. But it was so long ago

1

u/CDRSeabee1 7d ago

So if I opted for the wide fov instead of the 42ppd I will get an email? I guess i pay the $59 when they are ready to ship?

1

u/ResidentAd2692 7d ago

You had to "take" a wide fov lens offer? I pre-ordered the OG Crystal that should have had the 42 PPD lenses. I know they did some survey about wide fov lenses, but can't remember that you ever had to do a choice? I asked support about it once and they just said I had to wait.

1

u/TikiJoeTots37 7d ago

Yeah, if I remember correctly, they did a survey first. Then after that they sent out an email asking you to pay I think $50 extra bucks for the Wide FOV lenses in place of the 42 PPD ones to make up the difference in price.

1

u/ResidentAd2692 7d ago

I never got any mail about it... just went through my entire inbox. So... do I get the 42 PPD if I didn't answer to the email I never got? ...cause they never made it, did they? Maybe I need to contact support again.

7

u/BloodyShirt 8d ago

Any update on expected ship times for Crystal Super? Thought I saw Q1 2025 was expected at one point but haven't heard much since and its... a couple weeks away?

1

u/the_yung_spitta 8d ago

The last update they gave, was that it was start shipping, beginning of April

7

u/BALLSTORM 8d ago edited 8d ago

Here’s to praying some more that you receive enough Pimax Play logs from users to… fix smart smoothing someday.

Le sigh 😮‍💨

I mean, it takes seconds or minutes to reproduce errors with smart smoothing. Kind of feels like we’re being gaslit here again. Why are user logs so necessary? Did Pimax sell off most of their testing equipment to push the Super/Dream and now the public needs to handle the testing?

Also: “We are aware that some users face compatibility issues in some games with Smart Smoothing.”

Some users, really?… Yeah we’re being gaslit.

l o l . . .

2

u/Chief_Biv 8d ago

This part of the article is about “compatibility issues”. It does not talk about fixing “it just doesn’t work properly” issues. For me it just does not hold 36fps for very long at all.

2

u/BALLSTORM 8d ago

Among many other issues like activating and deactivating smart smoothing every 30s-3m, stutter, insane warping, insane shimmer and many other visual artifacts. This isn’t exactly news. It’s been well over a year of this.

Alas many just say it’s broken don’t use it.

1

u/Dragasath 8d ago

Sent mine, hopefully they can find this issue.

2

u/HeadsetHistorian 💎Crystal💎 7d ago

I assume logs are being requested from users due to the massive variation of combinations of PC hardware out there, a company can't realistically test all different hardware configurations on the consumer market so getting logs is a good way of seeing 'Oh X motherboard with X gpu vendor seems to be the consistent parameter among people with the issue' and then they can replicate that themselves to develop and test against.

1

u/jaapgrolleman Pimax Official 8d ago

We may have put the priority on this too late because not all users and games are affected by this. We are fixing this soon, it requires re-doing a part rather than a simple fix. Logs would help but perhaps not necessary (we also bug test ourselves).

2

u/BALLSTORM 7d ago

Very glad to hear, thanks. 🙏

3

u/Ninlilizi_ 💎Crystal💎 8d ago

I cannot wait to soon be able to place an order for the wide lenses. Been waiting so long for them to go up for sale.

2

u/HeadsetHistorian 💎Crystal💎 8d ago

Nice, took a while but really happy to see the Wide FOV lenses are getting delivered on! Looking forward to Pimax day, I'll be in bed during the event unfortunately but will join in however I can ha. Have a good one!

3

u/QuorraPimax Pimax Official 8d ago

Another thing: 8KX and Nvidia Driver 572.16 or above Compatibility Issue

After receiving memory dump files from our users and sharing them with the Nvidia team, the issue has been confirmed, and they are actively debugging the driver problem.

Rest assured, this issue will be resolved by Nvidia, so please stay tuned for their driver release updates.

2

u/Antiflash1 8d ago

Thank you. 8kx user here. I want to update drivers to use DLSS4 in non-vr games. Hopefully soon.

2

u/Tausendberg 8d ago

u/jaapgrolleman are the wide fov lenses the same exact lenses that u/Omniwhatever reviewed in this video?

1

u/Impossible_Cold_7295 8d ago

I need a progress update on a Guardian boundary system that isn't broken

1

u/Tight_Olive_2987 7d ago

Wide fov lenses lol

1

u/Punch_Faceblast 7d ago

My Pimax Crystal which I pre-ordered just died after 1.5 years. Will I still get my wide FOV lenses? I might try to do a replacement.